February 2024 by Matt Swan
The service was amazing Sam was great his colleagues had both phoned in sick and he had to deal with 3 of us simultaneously. Even though his time was shared he paid great attention to detail and was insistent that he got the boot as close to perfection as possible. I went home with a pair of boots and after wearing at home for a couple of hours I felt I needed adjustment.Once I returned Sam went through the entire process with me again and now I have a pair of boots that feel great. I really can?t recommend highly enough.
February 2024 by Brian Kilgallon
Sam was very helpful and efficient in carrying out a Head Liquid Fit process on my ski boots. The true test will be when I ski in the boots but they did feel comfier afterwards.
February 2024 by Jake Okeife
I recently had a ski boot adjustment done here. I purchased them at EB Milton Keynes, but I was unable to get into that shop for another week. However, that was a bit of a blessing, as the experience I had here was even better! The guy, Aaron I believe, rechecked the fit and recommended some options. I decided to go down the custom insole route as this leaves other options for adjustment further down the line. The process was great, and they even offer free tea and coffee during the fit. My boots are feeling good, but I know where I'll be heading if they need further adjustment. Thank you!
February 2024 by Chris Tierney
My wife had her boots checked and adjusted today- 5 star service from Aaron ( spelling?) ; patient , attentive and knowledgeable , would highly recommend - many thanks
February 2024 by S H
Sam is simply awesome... So knowledgeable, super friendly, welcoming and always willing to help you out. He shows interest, listens, gives you the best advice. Thanks to him I found the perfect ski boots that fit me like a glove - no sore spots, no pain in my legs or feet after 3 weeks of intensive skiing. Personally wouldn't go anywhere else for winter sports related products/services/advice. Nowhere else compares.
February 2024 by Chris Whaley
I wanted to express my appreciation for Sophia in the ski department. When I reached out for information and reassurance, Sophia went above and beyond, filling me with confidence and providing exactly what I needed over the phone. Thank you so much.
January 2024 by Gatis Rukmans
Edited. There was a mixup and I couldn't return a set of boots. But the store manager got in contact and swiftly resolved the situation. Great store overall with a wide selection of goods. Will surely come back when I'm in the area.
January 2024 by Mushtaque Ishaque
Excellent service from every member of staff today. Had a Surefit Ski Boot fitting appointment with Sophia. I was extremely impressed with her expertise and knowledge. On top of that she was personable and kind. If you need new boots don?t hesitate to make an appointment at Ellis Brigham in Tamworth. You won?t be disappointed.
January 2024 by Rob Corcoran
Popped in for an adjustment on my ski boots and the team could not have been more accommodating. Excellent attention to detail in identifying where the changes needed to be made, then heated the boots a second time when the first attempt wasn't quite right. Exceptional service from a knowledgeable team.
January 2024 by Helen Hayes
Excellent service and professional advice
January 2024 by Nick Yates
Had a boot fitting appointment with Sophia today! She was incredibly knowledgeable and she made sure that every question I had was answered. She was incredibly personable and this really helps with the appointment. The appointment will definitely take around two hours but this was because of Sophia's attention to detail and passion for her work. I would not hesitate to recommend the store and staff here and will definitely be popping in if I need any advice.
December 2023 by Tessa Fenton
The fitters ordered a missing part for my ski boot, contacted and arranged a fitting within weeks. They worked out why my boots where hurting and stretched the boot and added a new stab to my old insoles, great service, friendly easy to talk to fitters. We have a great ski shop here.
December 2023 by Harriet Priest
Thank you so much to Heather who gave us so much help when we were very clueless about ski equipment! ?
December 2023 by Martin Hemsworth
Great service for new boots from a knowledgeable & friendly team
December 2023 by David Turner
Great experience at Ellis Brigham, Tamworth. Booked a boot fitting session with them for ski boots that I ordered to store. Want to say a big thank you to Sam, who was excellent! We really appreciated the time Sam spent with us to make sure the boots were the right fit, giving clear explanations for every step of the process, providing the reassurance to help my daughter buy her first pair of ski boots (and she likes the colour too!).
