Shoe Stores in Stoke-on-Trent, Staffordshire

“Just been to M and S at Freeport Talk, staff were superb with my mother, whose got dementia, most helpful, there was a sale on so fully kitted her out with some great bargains.”

“The girl that served me was very helpful and went all out to accommodate me. The sizes in the shop are no good for me but she told me about the Curve Range on line sizes 18-28.”

“Very good. I returned a pair of Jones Bootmakers shoes, that I'd bought on Jones' website (Jones is owned by Pavers), last night at about 4.45pm, and a PayPal refund confirmation had been emailled by about lunch today.”

“Went sometime ago for some new Sketchers, the lady working was an absolute star, gave me as much help and made sure I was happy with the purchase, even showed me schuhs loyalty scheme and how to use it, always come back and visit when in hanley”

“Sadly I carnt remember the young lady's name. Tall and has raynaud's disease.She was lovely. Welcoming and helpful and went above and beyond. A worthy member of staff.”

“Love Shoe Zone, great range of shoes, boots, slippers and sandals. Big thank you from me to the lovely lady who ordered my boots to be home delivered at no cost as not in stock in my size. Great service all round”

“Fantastic Bargain Spot! I had a wonderful experience at this clothing store, it’s packed with really affordable offerings, including a wide range of discount and clearance items that made finding a perfect outfit a joy. The selection is surprisingly stylish for the price, and the cheap clothing made fashion accessible without sacrificing quality. I’m thrilled with my purchases and can’t wait to return for more wallet-friendly finds.”

“This store was a pleasure to visit, very spacious so was able to move around with my pram easily, lots of choice of clothing and very friendly and helpful staff.”

“Me and my partner went into Footasylum for a gillet and the lady who served us was kind and informative. She seemed like the manger and she was lovely!I was looking for some shoes and they didn’t have them in stock but the same lady went out of her way to look for them on the converse website even though I didn’t ask (I did buy them so thank you!)She ask helped my partner with creating an account to save money in the future and talked him through the perks.Thank you again we will be back!!”

“It's a sports direct, so cheap items, never in your size, always have to wait as no staff on the till half the time as they are always busy but you will find something you want cheap.”

“We visited this store to buy some clothing. The store was clean, tidy, and the staff were helpful. They were also aware of the man who was dancing out of the store with his drink and acted accordingly.”

“Sketchers for granddaughter bought from here reasonably priced assistant very helpful. The sneakers for girls were nearly non-existent, and that's why I bought Sketchers. No suitable school shoes though, as with school regulations plain black, no shiny or decoration allowed on shoes. But got a pair from elsewhere.”

“I been to longton (st3) next to collect my online order. The guy who served me is really polite and helpful.he had a big smile on his face. ( I am sorry I don't know his name. He is a tall young guy who worked on 11/05/25 at 5:15pm.) Thank you so much for your great service. We don't see this kind of good service nowadays. Thanks again.”

“Excellent customer service from Andrei. I came here to thank him for helping me to find the best items, sizes and for his lovely attitude, no matter how many times I v asked him for different items.”

“Staff are friendly and polite. They were very helpful and professional. Lots of products in store to choose from. My daughter ended up getting quite a few things with her gift card. Will definitely be coming this newlook store more often.”

“I just want to take a moment to shout out Jon, the manager at [Hanley TK]. He recently helped my partner revamp his wardrobe with some amazing new outfits! Jon has a fantastic eye for style and was able to find pieces that not only fit perfectly but also suited my partner's taste incredibly well.

Not to mention the bargains we found—great quality at prices that are hard to beat! If you're looking to update your wardrobe or need some style advice, I highly recommend visiting Jon. His expertise and friendly approach made the shopping experience enjoyable and successful!

Thank you, Jon, for your exceptional service!”

“Very helpfull staff. Clean and airy store all on ground level . automatic doors well spaced isles. Plenty of time limited parking. Other stores and a petrol station on the same site. Very busy place”

“Great service from Next again.We bought 2 new sofas helped by Kim our sales lady.Kim was very helpful and pleasant.Delievery for sofas was to our dates (3 weeks) but could have had them delivered within a few days.
Delivery to our home was first class by to pleasant men.These are our second 2 sofas from Next,first was 10 years earlier.Frame and fabric excellent quality.”

“They will never be Millionaires because in the last to 2 visits, to 2 different shops, I have not been charged.\\n\\nI hop that this is a new trend to give away their services, but seriously they give fantastic service, and if there is no charge then that is the correct price!”

“This store no doubt is the only best store in Stoke for your footwear, I was served by the most beautiful of women (which is a bonus). She had amazing henna art on her hands and the most wonderful voice known to man, a true beauty. She helped me with my packaging, and was polite, very softly spoken and an incredible asset to sports direct. I hope that the store values her and looks after her as good staff are hard to come by and amazing staff are like needles in haystacks - she truly was amazing.So lady....was it really me you were looking for?”