I visited the shop out of sheer frustration with the offshore call centre. Prior to the visit, I had spent a lot of time on the phone to Mumbai trying to explain the issue I was having with my mobile broadband signal and requesting a specific upgrade. Although friendly, the staff couldn't offer much help or expertise... read full comment
March 2025
Brilliant staff incredibly helpful and knowledgeable. Sorted new deal within minutes Top marks to Donna, Alistair, Michael, Ollie
December 2024
Extremely disappointed and frustrated by the service. Its been over a month but Im still waiting for my business account's mobile device and sim cards to be delivered to me. The store tell you to phone the online team but the online team tell you to phone the store as the store placed the order. Spent 4 hours being tossed... read full comment