March 2024 by Sam Fairley
The staff are very helpful - there is often fast response when we call. The waiting time was longer than the expected appointment time e.g ours was at 10:10 but we were called at 10:22 - the music and overall nice atmosphere compensated for that! A chemist is right next to the GP, so you can quickly get prescriptions.
March 2024 by Cathy T
Never had a problem. Can usually get an appt same day. Staff are pleasant too.
March 2024 by Jacqui Butler
I had a stroke in Aug 23 and my bloods returned NOT normal and yet Dr Singh (female) said to the Receptionist I?ve called her (she didn?t answer - no calls received ) please tell her bloods are normal, no further action needed. Jan 24 had foot trouble Dr El Fray said I need to speak to re bloods last year, did you not get results? you have low kidney performance and high cholesterol. I was so Angry ?..I find them very poor!
January 2024 by Wayne Cooper
Just seen a GP at this practice. She was excellent . Shame she is a Locum and taking up a partnership elsewhere as she would be a real boost to this practice
October 2023 by Paige O'connor
I think it's bad when you ring at 8 regarding a 2 year old that's very chesty and they can't get you an appointment. The only alternative is weeping Cross which is impossible for me to walk to with 3 children and no car. Shameful.
July 2023 by Vybez Online
This place should be closed immediately.. customer service is zero ..Staff is very very poor
June 2023 by Asim Arshad
Awful practice and sadly they'll get away with it.
June 2023 by Nabiz Family
Worst health centre I have ever been, they were not polite as we moved to new place and went to register here , they keep trying to tell me that I need to fill all the form together and other stuff.They treat you according to your skin type or your nationality, which is such a same.I wish the management will look into it because it?s not nice how they treat people according to colour and fractures look.
January 2023 by YoYo's Scribbles
Called 151 times.They clearly don?t open at 8.00pm.The call service is ridiculous. I am more than happy to wait in a queue on the phone to speak with someone, but they kept rejecting my call. As a new member of the surgery, I am annoyed. Their app is useless also!Can anyone recommend an efficient and reliable Gp surgery in Stafford please?
January 2023 by Tosin Akinsete
Generally helpful to get appointment at the surgery or the sister surgery. However I had occasion of waiting for over 1 hour for a timed appointment, because they are not perfect
December 2022 by Melodie Cook
New to the surgery and so far the reception staff and drs have surpassed my expectations. Finally feel like I'm being heard. Thank you so so much
December 2022 by Mark Timmins
£500 a month for this rubbish. Give me an NHS opt out god?s sake please
December 2022 by Kelly Moore
Always very helpful reception staff and nurses and Drs go out of their way to help. Super efficient and explain everything really well. Always feel cared for here.
November 2022 by Steven Riddle
Parking is a nightmare as I cannot walk very good
November 2022 by June Ann Haskell
The Receptionist was most helpful this morning
