Went to this branch after terrible visit to Cannock branch. Explained the issue. Was given excuses at counter of maybe sickness but the sarcastic comment of "perhaps they didn't know who you are" finalised my decision to close my savings account. Had to go back next day as my card was out of date. Manager discussed issue... read full comment
February 2023
Friendly staff
August 2022
Stinking attitude. Easy task of finding if my account was still open. No customer service today its closed (breaking boxes on the floor) can’t open an account either the other person you need isn’t here can you move from the queue (empty) Went to nationwide instead. Brilliant service! Opened my account instantly :)
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