Banks in Rugeley, Staffordshire

“I have been waiting for two month for a replacement debit card. Five were sent out and they did not arrive in the 3 to 5 days slot given me. Two were used for fraud and never received the other arrived outside of the time limit. What is wrong with nationwide Card Issuing service?
I decided to ask for the card to be sent to Rugeley branch for me to collect. I called this morning Friday 12/6/24 but the card had not arrived. Ellie the lass that I spoke to was very helpful and left a note on the system to alert people to the cards possible arrival. The last two months have been a pain, it cannot be all down to Royal Mail. Ellie offered to call the Headquarters for me if the card does not arrive by early next week.
What a refreshing difference to have the offer of such help.Thank you Ellie! Five Stars.”

“Real strong honest hardworking “real” estate agents quality service better than the “online” rubbish, sold my house in less than than a day after I viewed a couple she had for sale, always answered queries promptly and efficiently, and got better info back from the solicitors than I could speaking directly to them. Great feeling doing business with you and money well spent she earned it”