September 2021 by Ginger Worth
Would highly recommend the 02 store in Meadowhall opposite the Apple store.\\n\\nVery helpful staff who can't do enough to ensure your questions are answered fully.\\n\\nStore colleagues even let customers look at their personal phones to see what specific phones look and feel like.
September 2021 by Karen Keane
First Class service. Always very helpful.
September 2021 by Samuel Musarika
This is not a very welcoming place. Everything feel a bit clinical for my liking. Then the biggest problem is that all the phones on display are all fixed in place so it hard to get a real feel of the device. I really wanted to try a particular phone I wanted to buy but I gave up. Also, prices are too expensive, why on earth are all the contracts now 36 months.
September 2021 by George Robins
Problem with my phone battery.\\nSpoke to Reece who seemed reluctant to even put down his phone to deal with me or to even look at me directly.\\nHe then went on to say that as it was an Apple phone I needed to contact Apple whose shop is opposite, this is despite the fact that I purchased from O2. They do need to train their staff on supplier responsibility.\\nReece's attitude is a poor example of front of house customer service and attitude.\\nI would point out that I took his advice and went across to Apple who immediately had a technician attend to it.\\nThis was despite me saying it had not been purchased from them.\\nI would leave it to you to decide who gave the best service and who will be supplying my next phone.
September 2021 by Irene Hawley
Absolutely fantastic,especially dan and kayleigh,both wer very polite?
August 2021 by mikey donnelly
Polite staff but not very helpful in finding the offer that 02 had sent me. Gave my details for staff to message me back when the phone i wanted was in stock a Samsung 21+...2 plus months later still no call...how can 02 possibly keep customer retention with this standard of customer service???
August 2021 by janette pinder
Lost all my emails so went to Apple shop who just weren?t interested. I then went to the o2 shop and saw Stephen. He was amazing couldn?t find my emails but he tried everything and loaded me an app so it couldn?t happen again.
August 2021 by John Hartley
Mark Harley excellent customer service at the o2 store
October 2019 by Lisa Marsh
The guys in this shop are so friendly and helpful , Did both me and my son really good deals for new contracts
September 2019 by michael waddington
Great, helpful staff.
September 2019 by Steven Robinson
Very helpful staff. Makes buying a new phone a doddle
September 2019 by Kath Robinson
thank you very much Mark for all your help
August 2019 by eric goodison
Top class staff so helpful nothing is to much trouble ð??
May 2019 by C Hux
Great new design, great staff, no pressure whatsoever which is refreshing to see.
May 2019 by Jean And Graham Alcock
Brilliant staff, so helpful and friendly. Guru Steven is amazing!
