March 2024 by Gemma Lane
It's ok when you can get the service. Phone at 8am on the dot and line constantly busy, not put into a call queue just have to keep ringing back till you get lucky.
December 2023 by Janaka Ranasinghe
Very Very bad service.receptionist not helpful.Even after trying for several days, no appointment is given.
September 2023 by H C
I booked an appointment online via the NHS app and was seen by Dr Anne Neeson who was incredibly knowledgeable, friendly and helpful. I felt very comfortable and supported during my appointment. She is an excellent doctor.
April 2023 by Ian Medlock
Can only say in my experience the staff and medical team have been caring and professional and nothing too much trouble thnx
February 2023 by Johanna Watson
Really helpful staff. People should be more respectful. We have never had a reason to be less than satisfied with this surgery. More GP's needed but nurse practitioners are outstanding.
January 2023 by Joan Finn
After reading some negative reviews I was not sure what to expect when I went today to register as a new patient, I was more than satisfied with the reception and service I received ,thank you ?
January 2023 by Marian Florea
The worst clinic i ever seen . The reception lady should sell cheese not to be in front of that desk . Impossible to make an appointment with any doctor .
January 2023 by Jordan Shadlock
Three days unable to get an appointment.! Shocking! Managed to get a call back in two days time. ?
January 2023 by Leslie Moore
very poor service, apart from the receptionists who are run off their feet, by being understaffed.
January 2023 by The Edge
This surgery has no need for Doctor's...the receptionist knows everything.
January 2023 by Megan jane1303
One word. ... useless
January 2023 by cagefighter8787
The doctors themselves are good, (when you can get in to see them!)The receptionists need a real reality and manners check. I have never met a ruder more unhelpful group of people in all my years. It is almost as if they TRY to make life harder.I appreciate times are tough but manners cost nothing.
January 2023 by S Yum
Wish it was possible to give no star. This service doesn?t even deserve one! The worst GP I have ever had the misfortune of using.The receptionist are rude and unknowledgeable. I was kept waiting for 1 hour and 25mins before being seen by a doctor, because according to the idle receptionist an appointment had ran over by 30-40mintues and this led to me waiting whilst 6months pregnant with my hungry 2 year old. The receptionists and GP had no empathy or remorse for their failure to stick to ridiculous 10min appointment slot time with previous patients and all lied to me to cover their errors.However, because I was 5mins late to an appointment because of the slow receptionist, Dr Sunday Ifedayo, failed to give me a prescription (couldn?t buy the drug over the counter and as an NHS doctor he should know this? wonder where he got his medicine degree?) and outrightly refused to make a mental health referral for me, despite the NHS promoting you talk to your GP. Dr Ifedayo is a dismissive doctor and failed to provide adequate care to me which led to the worsening of my condition. Avoid him if possible!When I tried to make a complaint the receptionists made it so difficult to speak to anyone. Took a couple of weeks before I came to learn GP manager is on maternity with no one covering her role or knowing her working days and times (or they lied to me) so this explained why the GP is run so badly.Overall, this GP needs shutting down. The quality of service is poor and unethical. If it hasn?t already, I?m certain many peoples health conditions have or will be made worse due to their incompetence.
January 2023 by Matt Happs
Needed a GP signature on a medical form for a job application. 2 months after handing in said form, heard nothing from the surgery. Chased them up multiple times to no avail.Physically went into the surgery to complain as the incompetence was threatening my job application. Said I would sue if I lost my job because of the time they were talking to fill out a simple form. Form was completed within the next two hours. Was told on the phone I could come collect the form for a £120 fee, which is utterly ridiculous in itself, £120 for a GP signature. Arrived and was told they do not accept card! Who the hell carries £120 in cash and why did the reception team not mention this over the phone. Absolutely useless reception team and doctors, would not recommend to anybody.
January 2023 by Barry Hill
Fantastic service today ! Quick appt given ,lovely consultation with Practice Nurse Nicky very caring and informative . Feeling better already ! When it works it works well Keep it up guys and many thanks Sheila Hill
