Went to pharmacy to pick up prescription. Was told it had to be ordered in and would be available next day. Text came so I went to pick it up. Pharmacy could not dispense as the Pharmacist was off sick!!! Terrible.
August 2025
Disgusted to have learned you sacked an employee for stopping a shoplifter.
Although I understand a policy of not confronting a shoplifter to protect staff I feel a sacking without any warnings first is extreme.
This employee saved you a loss and this is the thanks they get.
Shame on you Boots
July 2025
I visited boot’s pharmacy this week after having a bee sting my foot was red swollen and painful the staff were very pleasant and helpful. Came away with cream after being seen by the pharmacist. But in the afternoon realised that I would probably need antibiotics. I was seen again this time they were really busy but... read full comment