polite reception staffgp is a really sympathetic person maybe a struggle to get a same day appointment used the e consult system they can take a while to ring you but when they do hopefully they can get you an appointment straight away all in all mendip Vale is trying to help but the system is not helping them
August 2023
Mendip Vale should be struck off. We need a new doctor invited to take up residence at the Congresbury surgery. Congresbury was always for years an excellent surgery, until mendip vale managed to take it over so they could shut it down. Now, I sit in a queue for 30 minutes on the phone just for them to tell me to fill out... read full comment
July 2023
Don’t display that your open til 12:30 on a Saturday and then not answer the phone at 11:50. I literally have to go without medication because of this misinformation/laziness.
