Went in today and asked the person behind the counter to help me pay in a cheque into my account. Reply the machine on the wall it takes cheques. I said I want to do it this way. She was not very helpful. She said they are now called virtual assistants. But I could She her lol She was quite rude, full of... read full comment
September 2024
Excellent, professional and competently dealt with by Leanne(Shrewsbury branch) which achieved our aim of Bacs transferring money from my Halifax account to my Club Lloyds account. We had had to travel 20 miles to do this.A week earlier on the 22nd we had tried to do it on telephone banking, spending two and a half... read full comment
July 2024
I live in Wales. Nearest branch Oswestry. Its closed on Saturday! Rubbish service from an increasingly unresponsive bank.
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
