February 2024 by Simone
Where do I start? My daughter and I were looking for our forever home dog. We looked on all RSPCA sites and came across Gonsal Farm. They are one of the smaller centres which I like. We saw a few dogs on their site and came across Poppy. She was the right size for our home and we put in an application. We heard back fairly quickly and got a call the next day. I was told about how she arrived there and what she's been through. I was in two minds when I first heard it all, not knowing what we were going to be getting into with a rescue dog.I had an open mind and we went to go and visit Poppy. She was and still is beautiful. She was frightened to meet us, however Emily did "my friend is your friend" with us and she slowly warmed to us.We went back another 3 times to visit her to spend time getting to know each other.Emily, Louise and the whole team have done, and are doing an amazing job.Poppy has had issues with her eyes and skin, I was given all the tips on how to keep her healthy.Poppy has been home with us for 3 weeks today. I called Gonsal Farm last week for some advice and again, I felt listened to and supported.The level of care they all give to the animals is just wonderful.Poppy is happy and we are still learning with her and will be for a long time.I know I am in a position to call for advice if needed and that's reassuring.Thank you to the staff here. I'll be back soon to bring Poppy for a visit.
November 2023 by John Woods
Great place
June 2023 by Julie Yeomans
Staff clearly care about the animals, but my daughter,after speaking on the phone with Gonsal Farm staff made a 102 mile round trip to adopt a rabbit, that seemed a perfect match for our grieving bunny Belle who lost her companion on Friday,. When she got there she was told that we did not match the criteria because our hutch is not big enough. Apparently you now need a hutch the size of a shed with a run twice the size. Surely they could have saved her the trip and told her over the phone.My husband had started to build a new run for the new bunny when it arrived home until it could eventually live with our rabbit. but that aren't good enough! At the moment we have two guinea pigs, two bearded dragons, a yellow Belly slider and four cats. All adopted as their owners no longer wanted them. They are loved and very well cared for! But we're not good enough for Gonsal Farm! ?
June 2023 by A Google User
I completed the contact form on 12th May to say that I was interested in adopting a cat shown on their website. I have received no email or phone call at all.
April 2023 by Andrew
For two days we heard a dog being abused... the owner screaming at it, the poor dog crying in pain and fear... reported it to the police only to receive a text from them saying contact the RSPCA... called them only to be told that because we'd only heard the poor dog suffering and not seen it, they wouldn't do anything and we should contact the landlord to report a noise nuisance... can't believe that was the response... what about the poor helpless dog... this isn't about a noise nuisance, it's about a poor defenceless dog being abused... we're devastated
December 2022 by joan weir
Staff were so friendly. Beautiful setting
August 2022 by Robert Hinkinson
Bought a rescue dog from here.Staff are friendly and dogs are well looked after.The whole centre is in set in wonderful countryside and occupies a 147 acre site.
May 2022 by Elizabeth Day
Lovely people working there, very helpful and caring about the animals they support. The site is in a wonderful area where the dogs walk, and there's a safe area where they can run off the lead.
October 2021 by Simon Rae
Got our rescue Staffie, Bertie from here a few weeks ago. Lovely, knowledgeable staff and well organised.
September 2021 by Judy Mainwaring
It's obvious that the staff there love their animals and do everything they can to ensure they go to loving homes. My 5 year old rescue cat, adopted during the pandemic, has been the most wonderful companion since losing my beloved Zebedee. They matched us up perfectly.
May 2021 by jess hubball
Lovely staff and animals. They do everything they can to care for them and that is obvious. They honestly couldn't do enough for their animals when trying to help them and get them their new homes
November 2020 by TTV _Jack123
Rescued socks .lovely members of staff .very helpfully.socks settled really well. Love him to bits
November 2020 by Katherine Cooper
Friendly knowledgeable staff made our adoption collection very smooth.
November 2020 by Dawn Smith
We found the staff very friendly and very helpful in adopting a rescue cat.
February 2018 by Gareth Jones
Great staff with expert knowledge and experience on every animal especially horses.
