“Edit: after finally getting through to customer service, I was promised a call back. Soon after Adam from the branch called me and was extremely helpful and sorted me out. Fantastic. Upshot - Boots has a terrible phone system but excellent people when you can get through.
Local Boots telephone system doesnt allow you to speak to them. Its all automated. To speak to someone you have to call customer service. Why even have a local branch number? So I phoned the customer service number. Held for 25 minutes then somebody answered and immediately cut off.”
Cosmetics And Beauty Supply
“Edit: after finally getting through to customer service, I was promised a call back. Soon after Adam from the branch called me and was extremely helpful and sorted me out. Fantastic. Upshot - Boots has a terrible phone system but excellent people when you can get through.
Local Boots telephone system doesnt allow you to speak to them. Its all automated. To speak to someone you have to call customer service. Why even have a local branch number? So I phoned the customer service number. Held for 25 minutes then somebody answered and immediately cut off.”