August 2025 by zack carter
Amazing staff and you shown us kindness and great hospitality.
Wondered off the street and asked if they had a quiet spot in the corner out of the way of other diners so we could bring our nervous rescue dog with us.
The staff were very friendly and accommodating on a Friday night.
For us it was a great experience as we got to have a romantic meal and the food was delicious and also being able to bring our rescue to get him socialised with being out in public.
See you again when we come back up north. A very memorable dining experience.
July 2025 by Tom Kennedy
Stayed 4 nights for a tweed river fishing trip. I would highly recommend this family ran hotel in the heart of Melrose. Room was large, clean and comfy. The breakfast and dinners were excellent and the staff where friendly and attentive.
July 2025 by Owen O'Rorke
These guys could not have looked after us better. Very good breakfast and dinner, don't miss out on puddings (or starters); lovely beer on tap, good whisky, a terrace and a golden location. At the end of the night we tucked up as a large group in the Bothy for a nightcap. We were very happy here and would recommend.
July 2025 by Dan Surf
Disappointing.
Having been several times before, I am writing this in hopes that they can improve and get back to where they were last year when we had several great meals.
Unfortunately, on this occasion, 2 of the 4 main meals had absolutely no texture. The sea bream with sauted chilli potatoes was drenched in a gloopy jar-like curry sauce plated in a bowl, meaning there was nowhere to move your food to eat it as everything was on top of itself. The chicken stuffed with haggis has similar problems. The bacon covering the chicken was fatty and floppy, and the haggis had a peanut butter claggyness to it. This was stacked upon the veggies with no spare room on the plate, meaning you had to eat top down. The cabbage with bacon was wet and again soft, with the only texture being a lumpy mash. The highlight of the dish was the carrot and tender stem broccoli, which was wonderful.
For starters, we had some beef spring rolls, which were nice but came with a dark sauce which was overwhelmed with brown sugar. The fishcakes had quite a lot of potato in them, and unfortunately all of our starters had fingerprints and smears on the plates.
Last year the bread and pesto was a highlight to start the meal but this time both seamed claggy.
The menu hasnt changed since last year with only a few mains, which becomes very limited if you have any dietary requirements.
The serving staff were friendly, and with more experience and confidence I hope mistakes become less frequent.
I hope all this is just because of the wedding the waiting staff were chatting about, but if they could warn customers before they book, I think that would be beneficial.
I hope we can come back and have the wonderful experience we have had before.
June 2025 by Rich Cable
Thoroughly enjoyed our two night stay at the Townhouse. Room was really good, staff were friendly, and we enjoyed the evening meal.
May 2025 by Dougie Millar
My wife and I had a meal here tonight , 27th May 25 and the food was great and plentiful and service was great, first class.
Well worth a visit.
May 2025 by John Mitchell
Fabulous location. Great food and a great place to walk around. Definitely be back.
March 2025 by LJ H
Lovely hotel, friendly staff and realxing atmosphere. Our twin room was spacious with a lovely view of the town centre and the hillside! Great choice at breakfast. Would stay again!
March 2025 by IF M
Stylish hotel right in the heart of Melrose. Spotless and very comfortable room. Staff were helpful friendly smart and professional. We wish we?d eaten dinner there too, excellent menu. Will return to eat soon.
February 2025 by Sanatan B
Handy location with great scenery and peaceful setting.
Food was great - I had scallops and my wife fish and chips with house white excellent: All well priced. Breakfast was inclusive and offered great choice - full Scottish was nice.
Room was superb, bed very comfortable. The shower was the most powerful ever - I could have been done in 45 seconds!
Staff very friendly and helpful.
We will be back!
January 2025 by Mark Wood
Staying in the hotel for a week,great room and great breakfast
December 2024 by Anthony Temperton
Recently visited for the first time, will 100% be returning. Great location, friendly staff, great recommendations for eating out but the best breakfast we have had in Scotland for a long long time.
Highly recommended.
October 2024 by Ryan Evans
Had a lovely meal and some drinks. The staff were great. I would recommend a visit
September 2024 by sara ~
My first moment in the room was watching a clothing moth flutter around the wool blanket on the bed. Gross! I kept my clothes safely hidden.
No hand soap at the sink, the bath water never actually got hot, no iron or board, no kettle!
The room was strangely oriented and lacked all amenities. The bed was rock hard, but the pillows were nice. Clean.
Mostly friendly staff. Food was completely satisfying & priced fairly. Very quiet despite being on a main road.
Probably wouldn't stay again.
September 2024 by Mark Jones
Nice place sunday roast was above average ?
