Cell Phone Stores in Livingston, Scotland

“After going round the houses with customer service, complaints and returns at the call centre. We went into the local O2 store.The staff were great at listening to what our issue was and went the extra mile to help us.Jayne was fantastic in simplifying the correction to our issue and sorted us out within an hour. Cannot fault her at all. We built a great rapport together and left the shop happy with extra purchases.I have always dealt with the call centres in the eleven years as a customer but this experience has forced me to make the decision to always go into the store to do my business rather than from my home.”

“Everything I have bought from here has proved to be good quality and value. Staff are very helpful at the livingston store. Will continue to use CEX as my preferred 2nd hand electronics store.”

“Got myself into a pickle trying to set up an eSim, ended up deactivating my sim card and was without an active number, very helpful advisor sorted out a replacement physical sim card, answered a ton of questions and would not hesitate heading back to this shop if i got into difficulty again, thanks for getting me back up and running”

“Called to ask how to change the SIM card for a new phone and keep the old number for my Dad who is 82. The person I spoke to was extremely helpful and offered to sort it all out if my Dad took his old and new phones to the shop. Excellent service!”