Absolutely shocking service. It took 11 months to get our mortgage, they lost my passport and I had to duplicate information sent to them on numerous occasions. Such a shame they have a monopoly on self build mortgages.
September 2019
Would not use these people again, our allocated person was worse than useless. Never read our emails and then asked for the information already submitted. Cost us time and money and our mortgage offer had more conditions than a NATO peacekeeping excercise! They then had the cheek to hound us for our fee and continually... read full comment
