March 2024 by Simon Woodward
Very relaxing place to stay. Nice room , very friendly staff. We booked a table for food where the only letdown was a 1 1/2 wait for our food.Food & drinks: Food was very nice , service however very slow.
March 2024 by Ian Waugh
Good facilities nestled away in sleepy Eden Valley village. Will be going to wedding there in July to test it out!
March 2024 by Pete Maxwell
Clean, comfortable, recently decorated ensuite room. Good breakfast with an excellent choice of cooked, continental style etc. Food in Walton's bar is superb and plentiful. Each and every member of staff are exceptionally good, very pleasant, friendly and helpful and professional.Some parts of the hotel are very old and there are a few quirks associated with this such as creaky floor boards and a few windows that don't open as they should but all things considered these are very minor points. The food and drink aren't the cheapest but they are exceptionally good. The railway station is near the hotel and there is a local bus service nearby. I can't praise the staff highly enough, every single one of them are superb. We have stayed here several times this year and we are looking forward to going back again.Nearby activities: Train station is just a short walk from hotel, only around 10 minutes to Carlisle Central.
February 2024 by Shivonne G
I stayed at the Crown in 2019 over Christmas and I remembered it was first class. My visit this week for a five night stay was just as good as I hoped it would be. The breakfasts are first class. The evening dining absolutely delicious. The rooms are roomy, the bed super comfy, the gym and swimming pools are wonderful and easy to navigate. And in addition to all that the team at the Crown, whether at reception, in housekeeping, at the gym, at breakfast, at dinner or in the bar are absolutely first class - nothing is ever too much trouble, they work so hard and with a real commitment to their guests that I didn't think existed any more! Literally ever single member of the Crown team are wonderful and caring and I couldn't say thank you enough - you made our stay so comfortable and we felt so taken care of, at a very difficult time. Thank you. We will be back.
February 2024 by Eilish Kemal
We stayed here on a drive back from Aberdeen due to the wild weather! I'm so glad we did, The Crown is such a lovely hotel and the staff were so friendly. We stayed with our little cockapoo Tayto and the room was set up with a bed, bowls and treats (she ate the lot!). Great breakfast in the conservatory and no problem adding late check out that morning so we could do some work before heading home. Will definitely be back!
January 2024 by Luke Carson
When for a swim on Christmas days. Very clean and friendly
January 2024 by kerrky09
A very nice hotel just outside Carlisle. I stayed here on business for three nights, the hotel is clean and well presented. I ate here for two evenings the food was of a very good standard, the steak and burger were very tastey dishes. The rooms were pleasant well and very clean. I would definitely stay here again.
December 2023 by Philip Young
Food & drinks: Food was the only down fall of this hotel
December 2023 by Hamilton Harman
We asked to be moved rooms late at 10.30pm due to an issue in the room and the receptionist Olivia took note of the problem and changed our room which was very professional she also got some bandages for my girlfriend. She really goes above and beyond. The breakfast and the facilities are excellent we are locals and could definitely recommend this hotel as the best in the area/county the staff are certainly hard working and doing an excellent job. Also great place to stop by for lunch/coffee/ or the bar with friends and family.
December 2023 by Kath Eden
I went home with a really bad stomach as your draught larger was nasty...when I spoke to one of your staff about the Heineken he said I don't know I drink Guinness...not helpful at all .I then tried your bitta marretti and it was worse. My Christmas party was ruined.Your lines need cleaned more often..I suffered all night and the next morning.shame on you.
December 2023 by Rebecca Harding
This is a lovely Hotel I have visited a few tomes now and have never been disappointed. Its very clean, friendly staff the train station is outside the property and is a 9 minute train into Carlisle. The breakfast is really nice it has a great range of foods. The staff are really nice and make you feel so welcome. I have visited for my husbands birthday and they went to the effort to putting a welcome message in chocolate with berries to decorate on a plate with happy birthday written on it so thoughtful.
November 2023 by Lilja Katanka
We went for the sparkle and swim deal for my mum's birthday and it was perfect, she was so happy and everyone was super impressed. The spa/pool gym were lovely and the vegan and vegetarian afternoon tea options were delicious and no trouble, the service was really good and relaxed and there was a great amount of food!! Will hopefully come back and try the vegan options in the restaurant too :)
October 2023 by Nigel Tully
The Crown Hotel is well located for either exploring Carlisle itself or other local attractions. Enjoyed a comfortable and quiet room well supplied with amenity items. Fine evening dining followed by sumptious breakfast choices. All staff friendly and helpful throughout stay.
October 2023 by Dawn Dee
Beautiful place, we used the leisure club before we booked in, nice and relaxing. Our Room was in the old wing so we didn't see the new rooms in the hotel. However our room looked out over the gardens and the fields, lovely and quiet. Nice walks around the hotel. We had a meal the first night and it was beautiful, the staff were lovely and accommodating, nice and friendly. Would recommend to anyone go give it a whirl .
October 2023 by Sean Porter
Wow what service! My wife and children arrived at the Crown Hotel in the middle of storm Babet and what a welcome from Demi at reception, nothing was too much trouble, after a nightmare journey from London, Demi made sure my family were safe, comfortable and settled in their room, what a lovely room too. The boys really enjoyed their hearty breakfast and the hotel is beautiful. If you are looking for good old fashioned service (very rare nowadays) at a beautiful hotel, then look no further than the Crown Hotel. Highly recommend.
