I was in this morning and was very impressed with 2 assistants sorry didn't catch their names. I couldn't upgrade my boots app therefore I couldn't access my vantage card. They could not have been more helpful and nothing was too much trouble. Eventually one called customer service and all was resolved. Thank you
June 2025
I'm writing as I believe it's important to praise excellent service when you are lucky enough to have this experience. Yesterday, I asked for help from a female member if staff. I was so Impressed with her help and advice, which actually saved me money. Many thanks ? to Karen S (her name is on my receipt). She... read full comment
February 2025
Recently was in Boots store in Kirkcaldy High St, two young cosmetic counter assistants, Rebecca and Amy, they were brilliant. I just wanted to say that. Thank you. ??