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“I have been in and out or the branch on several occasions needing assistance for various reasons .. each time all staff members have been extremely patient and helpful.”
“Today I used this branch for the very first time. The staff by the main entrance were lovely and welcoming, and the young man at the teller desk who helped me with a detailed cash withdrawal could not have been more helpful. Excellent staff training excellent customer service and definitely deserves 5stars Keep up the good work all of you!! ??”
“Braemar were my finance provider for Finest Dental, who went into liquidation earlier this year. Braemar have been great, very caring of the situation, and seem determined to either find me a suitable alternative or come to an agreement with a refund. Shirley in particular was wonderful, professional, and put my mind at ease straightaway. Especially right now, I thoroughly appreciate the hard work the team is putting in to help those affected by FD.”
Closed
97 King St
Banks
“Thank you Valerie and Mhairi for all your help with my account you were so very patient with me because I am not very technical but you still.did all you could to help me. Thank you again x”
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“After a year of back and forth to try and get my name sorted and online banking via the telephone service. Jane the branch manager and the customer service lady who was working on Saturday 28/07 (forgot her name) helped finally resolve it. Both were very polite. Jane even went extra mile keeping me updated on the progress over the phone and l really appreciate this as you can imagine how difficult it can be trying to leave the house when you have a new born baby. This has been so far the best experience l have had in years from any bank.”