After a year of back and forth to try and get my name sorted and online banking via the telephone service. Jane the branch manager and the customer service lady who was working on Saturday 28/07 (forgot her name) helped finally resolve it. Both were very polite. Jane even went extra mile keeping me updated on the progress... read full comment
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service. To find out what accessibility services are available in your local branch, search for it in our branch finder.
