March 2024 by David Wood
Went in for vinyl flooring in the Irvine branch,was greeted by David,he was very helpful,and a pleasant guy,told me it would be in following Wednesday,he phoned me on the Monday,said it was ready. I picked it up and he helped me to the van with it,once again he was great.
March 2024 by David Mccook
We wanted to book a carpet fitting for the week we were on holiday it is on credit and we were told we would need to give them 2 to 3 days notice we went to book it for the following week to be told as it?s credit we had to wait 14 days from booking now but they got back in touch to say they would fit it early great and friendly service second to none
December 2023 by Karen Turner
Ordered carpet on 14th and was delighted with staff and assistance who arranged for measurement check the following day. Was advised delivery would be in 2-3 weeks. Contacted shop at 3 weeks to be told carpet still not delivered to shop and could possibly be another 5-7 days. Disappointed to say the least especially with it only being a couple of weeks to Christmas. Will need to consider before using this shop again.
November 2023 by Lesley Mccormack
Excellent service throughout. Robert was particularly helpful and easy to approach, no pushy sales pitches. Fitters cleaned up afterwards and did a brilliant job - very pleased!
October 2023 by Alex Arthur
Bought lino had to wait 5 weeks for kitchen fitted no issues Fitters first class job Lino looks amazing Good range of product Fair prices for all budgets
August 2023 by john ohare
Absolutely brilliant, fast, reliable very good information through text updates and delivered a 1st class service when they promised and at great quality. Would recommend highly and will be using them and recommending them in future.
August 2023 by Mary Cahill
We went to Tapi carpet after being let down badly by Carpetright.They organised the measuring delivery and fitting of our carpets exactly as they had promised.Everything was on time, excellent communication and beautiful carpets. I couldn?t be happier!
August 2023 by Gavie Clark
Amazing service and great prices. Bought all my flooring from Tapi. Defo worth a look if your looking for great service and competitive prices.
April 2023 by Amanda Martin
Moved home and came in to get some laminate for downstairs. The staff were so lovely and helped us get exactly what we're looking for. We came back to buy the laminate floors for upstairs and to get the carpet for our stairs and hallway. Great staff. Amazing quality and good prices.Best thing about the floors is how resilient they are. We have a dog, two cats and have had to move a lot of heavy furniture around and there's no scratches/dents.We also had to take Fergus with us one day as there were fireworks. The gentleman was so lovely, and Fergus even chose the perfect carpet ?
December 2022 by William Dill
Definitely very poor customer service bought a carpet and had it fitted and after 3 weeks it's showing signs of wear took photos and went into Irvine shop and spoke to manager and told email photos so they can contact manufacturer few days later followed up with an email to be told they looked at photos and said carpet was not faulty and it wasn't a carpet they would recommend for a staircase a bit strange because when I purchased it I said it was for a staircase but also myself and my wife are the only 2 in the house and only wear socks and slippers upstairs so don't care what quality it is you shouldn't have wear that quick absolutely bunch of crooks take your money but don't deal with complaints at all would never recommend them to anyone
November 2022 by Bigbob Weir
VERY GOOD AND HELPFUL
November 2022 by Tommyi666
Always been a little bit pricey but like the rest of the world a little big bit pricey
November 2022 by Donald McKellar
Great service thanks to David for all his help.
November 2022 by Helen Pryde
Friendly helpful staff couldn't do enough for us
November 2022 by Lauren Young
Absolute shambles of a company. Waited 2 days for a phone call from a manager regarding a refund only to be told I had paid my money and wasn?t entitled to a refund. Will never use this company again.
