Home Goods Stores in Inverness, Scotland

“Wonderful staff, incredibly kind and helpful, definitely going again. Asked for a restring and a strap bolt, and they did it very quickly and with great care. All polished up, thank you!”

“Brilliant service from start to finish. Great help and advice from Billy in the shop and fitting was quick and well done, left no mess afterwards and was very polite (sorry I forgot your name!)”

“Tim and Chris provided excellent service throughout the process and helped ensure I had enough adhesive and grout even helping when I ran out due to an “operator error” during the grouting phase. Would trade at Topps again”

“Hughes and Innes helped us make our dream kitchen a reality. They were integral in helping us plan the layout and even came up with more helpful ideas than the architect! We wanted to retain and compliment the original features in our house and they were able to incorporate that and make it look amazing. Rebecca and Steve are lovely people who were very professional and communication was always easy, providing helpful direction when decisions were difficult. I also can’t recommend the team at IBI highly enough. Brian was again so helpful in the planning stages and our joiner Craig and his team were fantastic and every snag/issue that was encountered was easily problem solved. I was so glad we decided to have the whole project done through Hughes and Innes meaning it was an enjoyable process and not stressful. I would love to work with them again on a future project. Thanks guys!!”

“Simpsons Garden Centre in Inverness offers a wide range of products for gardening, home decor, and more, with something for everyone. The variety is impressive, and the store is well-organized. However, I find the prices on some products fair but most of them to be ridiculously overpriced.

I’ve visited the coffee shop and restaurant many times, but I feel compelled to leave a negative review after my recent experiences. The staff is consistently rude, and I’ve observed multiple occasions where food was served without gloves. Even worse, I’ve seen staff touching their faces, mobile phones, and kitchen bells before handling food, which is concerning from a hygiene perspective. The coffee is equally disappointing—it really needs some serious improvement. The lack of coffee training is obvious, and the drinks are consistently poor quality. I’m making an exception in leaving this review because, as a regular customer, I’ve had enough of the subpar service and unsatisfactory food and drink experiences.”

“My husband had a problem with a beer keg pressurised top and they went out of their way to sort it for us. Didn't charge either! Every time we have used this shop they have been so helpful. They also sell everything including spare handles for saucepan lids!”

“Highly recommended! I visited looking for quirky, antique, old style furniture and display pieces and was not disappointed! Their selection is wonderful and there's something unique and interesting in every corner ? They even helped me load my purchases into my car which I was super grateful for! I'll definitely be back, thank you so much ?”

“Charlie was an exemplary member of the Halfords team Inverness courteous friendly and very knowagble and confident in what he was doing, will certainly not hesitate to recommend Thank you Charlie ?”

“I was passing the store and decided to pop in for once. I haven't visited a HMV in quite some time, and a lot has changed. Despite this, I was able to easily locate the DVD I was looking for and was served by Jorja who was very pleasant and polite. It was a good experience and I would happily return again in the future.”

“Honestly love this place! Friendly helpful staff who are an absolute pleasure to deal with and their banter is the best! If I could give them a hundred stars I would. Ordered my chuckies on the Thursday delivered on the Monday by a very charming Irishman who skilfully maneuvered the tonne bag into my awkwardly placed garden. Fantastic team each and every one of them are amazing!”

“Great store for tools and components for building and DIY projects.
They are open 7days and usually carry great stock. Can order online for collection in minutes or order can be delivered within a couple of days. Competitively priced, good quality products. I use them often. Highly recommend.”

“The Dulux Decorator Centre in Inverness is always my go-to place for quality paint. I’ve had many positive experiences here over the years, and the products never disappoint. On my last visit, the service wasn’t as friendly or helpful as usual, which was a bit surprising. That said, one off-day won’t stop me from coming back – the quality and range speak for themselves. Keep up the great work, and just a gentle reminder: customer service makes all the difference, even on the tough days”

“Kieran was first class, helped me when I had issues and quickly turned them around, a real asset to the company, could not be happier with him and the Inverness team.”

“I bought a rocking bench for a very good price. However, 1 section had a split in the wood (these things happen). I called the store, and they were super helpful and replaced the section required with no qualms. Great customer service! ?”

“Shopped here for a mattress a few times but recently bought a Tempur mattress and I must save Dave was great, offered us tea and coffee and also took about of time to explain the different options of the tempur mattresses. Made the decisions very easy I must say.”

“We used Sharon Leon to complete all the flooring and carpets in our brand new home. First experience of Aviemore showroom was disappointing as there never seemed to be anyone around to ask questions so we decided to book an appointment at the Inverness store as we wanted a comparison quote with another local provider. Simon and his colleagues in Inverness were immediately knowledgable and there was an excellent range to choose from. They listened to our requirements and offer options allowing us to help refine our choices. Our new property has underfloor heating and an air source heat pump so a few unknowns but Simon helped navigate through the questions with a bit of friendly banter along the way and resulted in a cheaper quote than the other company we worked with. The order process was smooth and any questions dealt with quickly and efficiently. Arrangement for fitting were confirmed in advance. I have deducted a star as fitters did not arrive as expected on first morning, they had been booked into another job and eventually arrived at lunchtime following an apology from the store. After that fitting was straightforward and very happy with the end product. I would recommend them for you flooring needs.”

“They had a very good variety of products on offer for the size of store. They had an offer on art supplies that I went in for so was very pleased to have saved money. The young lady on the till wasn’t particularly welcoming but we all have bad days.”

“Fantastic experience, from purchase to delivery. The salesman was knowledgeable and friendly, but not pushy, and the delivery was on the week expected, and with no fuss. Highly recommend.”

“Bethan is has been acceptable helpful towards me and the service was one hundred precent i am very happy and Angus the manager was very help , both were really helpful id recommend speaking to Bethanie or Angus when you visit dunelm”

“I always enjoy a browse at Lakeland. They have so many useful things for the house for sale. I like the fact that they have someone available to ask where things are. I also believe they sell good quality items. The shop is located on the ground floor of the Eastgate centre in Inverness and it is easily accessible.”

“We purchased a sofa from DFS Inverness and were looked after by Zara, who was both professional and friendly. After weeks of shopping, Zara’s expertise and guidance helped us finally make a decision. While there was a minor hiccup, it was quickly resolved to our satisfaction. Overall, a great experience, and we’ll definitely return for future purchases. Highly recommend Zara and the team!”

“I came this morning to pick something up. The item wasn't in stock but the staff were very friendly and professional. Thank you guys, I appreciate your help.
Michael”

“Great local business for all office supplies. I went in for one thing only to find out I could sort a whole bunch of issues with their help. Friendly service, will be returning again and again!”

“Visited Matalan Inverness recently and was really impressed with the range of products and the overall shopping experience. The store is well-organised, clean, and easy to navigate. Staff were friendly, helpful, and available when needed without being pushy. Great selection of clothing, homeware, and seasonal items at very reasonable prices. Found exactly what we were looking for and a few extra bargains too! Plenty of parking outside and convenient location. Always a pleasure to shop here—definitely one of the better retail options in Inverness. Looking forward to our next visit!”

“Alastair Wardhaugh first came to see me in 2006. We at K2 Orkney have been dealing with them ever since. William Duncan is now managing the company and the service is second to none.”

“I had some pre purchase queries which were handled swiftly and with patience! As well as custom made lampshade I bought a bottle conversion kit. There was a small issue with the lamp converter which Lynda dealt with at pace. A lovely small business with a great customer service ethic.”

“Got some good quality fresh coloured tops, pair of saddles, and shorts. Stopped at the restaurant for lunch and was served by a lovely gentleman, who was very informative and helpful.”

“Bought a 3 seater and 2 seater sofa in december and was delivered 1 week later. After 3 and a half weeks 1 of the back rests started making a scraping noise. Went in on a monday and spoke to the very helpful Fiona, who arranged for a service technician. We got a call the next day to arrange the the technician for the following day. Jack arrived and had the issue fixed within approximately 15 minutes, he said it must have been an issue when it was made at the factory.We could not have asked for more or better service, fault reported and fixed all within 3 days.Fiona is briliant and a credit to Blackbridge furnishings.”