Rubbish service from the old guy in the business banking section
March 2025
Staff are so unhelpful. Not even an apology for the length of time waiting. Stood in queue while staff talked about what they were up to at weekend. Then when I was called forward the teller couldn't help me. Said to wait on seat and someone would help me. She was about as useful as a chocolate teapot. You could clearly... read full comment
January 2025
Horrible customer service from here every time I was in .
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