Customer service was terrible. Zero personal interaction which made our transaction that much harder. No one knew how to process an international check so we just kept moving from person to person until they gave us a form in the lobby to complete. My daughter chooses to bank here for their online features but with the... read full comment
August 2025
Very Rude, very slow service, highly unprofessional and treat customers like on their payroll.
August 2025
Absolutely pathetic. Can't do simple, basic things. Arithmetic missed these lads.
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service. To find out what accessibility services are available in your local branch, search for it in our branch finder.
