Best Bank I have used, especially the online banking app...the Galashiels staff are always friendly and helpful,I would recommend this bank to anyone looking for great service and brilliant online banking ?
August 2020
I decided to change from RBS to the Nationwide. An appointment was made but I did not, as expected, see someone from the branch: it was a video call. I do not do internet banking and made it absolutely clear that I wanted to use their telephone banking service. At no point was I informed that essentially this does not... read full comment
From Nationwide Building Society
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.