January 2024 by powell david
Small parcel from Hawick to Galashiels11 working days and still not here.The tracking number is useless, all you get is we have to tried to deliver yet, come back later. Royal Fail
September 2023 by YTThrowaway
Parcel was supposed to have been delivered the next working day, never was, but according to their redelivery sticker on the parcel it was attempted even though the postie scribbled down the wrong date and scrubbed it out and put the right one on. Sounds like someone is trying to cut corners. Also today another parcel had the delivery attempted (I was in, no knock on the door yet the app has told me there was an attempt but this time no card) so this means another journey to the sorting office that is only open 2 hours a day.Fantastic service.
April 2023 by Julie Mapes
opening times are diabolicalwas not so bad when they had that one late thursday ... I BEG YOU PLEASE LITERALLY DO ANYTHING TO MAKE THIS BETTER
March 2023 by Damo R
I have always found the staff to be polite and helpful - it is the 'opening hours' that are beyond any form of practicality most often.
July 2022 by Graham H
Abysmal collection service. Limited open hours mainly when you're at work.
September 2021 by Suz 21
Arranged a redelivery of parcel to go to channel st post office but no they have tried to deliver at my house again but as im not there when postie comes got another red card. You cant telephone anyone to try and sort problem out. Its about time the office was open for longer so i could collect my parcel 8 til 10 is not long enough. Not happy
July 2021 by James Morley
Polite friendly staff, reduced opening hours for parcel collection due to covid.
March 2021 by Colin Jackson
No phone number on card. Parcel was not redelivered as requested and the opening times are different from the web page . There should be a minus star rating.
March 2021 by Sheila MacDonald
Trying to find out the phone number was awkward.
