Horrible, rude, patronising staff who speak over customers as they try to explain a situation. I will raise this as a formal complaint also as customers are not attending banks to be spoken down to and treated like waste on their shoe. Blonde woman in the wee office was the offender.
June 2025
enthusiastic, friendly and very helpful service when I went into the branch today looking for advice.
November 2024
Big shout out to Jasmine, for her help in identifying fraudulent activity on my account, addressing the issues, and resolving proficiently.
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