January 2025 by mark wilson
Big lots of stuff.
August 2024 by Anthony Pullen
this is the 2nd time ive been to sports direct in elgin in moray scotland. i went in to buy some trainers. the first time i went in i could see something was off. A shoe that was on display. the makers was puma there was glue all over then the uper was very baggy and the stitching was very messy and the sole was very shiney and very buckled and not flat. to me thay looked very fake i have seen alot of fakes that are better today on the 21st of aug 2024 i piced up a nike air 90s at 140 pounds. again i was shocked at how bad this trainer was it has a beads of glue on them the toe box of the trainer was flat and crooked again the sole of was very shiney and again not flat the air bubble was very flat and weak the lether on the inner side of the shoe was crooked and baggey. when i asked a worker about this he said he had seen it as well but didnt know or want to say anything. dont get me wronge there are some good trainers in the shop but i do think sports direct are mixing fakes in with the real stuff. cos who is goin to point it out if thay dont know well have and i know when i see trainers for 140 pounds thay need to be spot on. take a look for your self dont buy if it dont look right and dont let thenpull the wool over your eyes buy sayin thay have send factory seconds by mistake
May 2024 by Hannah
First and last time I will be attempting to shop here.
Male staff standing around yapping, when I asked them for assistance they were rude, unhelpful and dismissive.
Management need to teach their staff some customer service.
April 2024 by G G
Had the unfortunate experience of trying to exchange kids crocs in here, they were purchased in falkirk by my mother, but she bought both a size to small, and i lost the receipt but the shoes were brand new and tagged, manager was insufferable a male karen if you ever seen one, acting offended and like a drama queen, was basically accusing my wife of stealing them, rude little bald man, thankfully i had to go through to inverness for business and i popped into sports direct there, crocs exchanged in matter of minutes with no hassle as the staff and management were not mentally challenged.
April 2024 by Lianne Barrett
No one at checkout! When I Managed to find someone for assistance the lady was very unwelcoming and very unhelpful! I will not shop at rhe elgin sports direct again!
January 2024 by Kathleen Mackintosh
A bit over priced especially for the January sales. Not much room to move around as the aisles were packed with stock, everything was a bit thrown in together. Staff were friendly, helpful and polite
December 2023 by Pete Shoard
In on the morning of the 19th of December, staff behind the till we're extremely rude and unhelpful and wouldn't provide a gift receipt. Poor experience all round.
December 2023 by Jeane Mary Nicoll
Got my daughter running shoes and boots from this shop. Friendly staff.
August 2023 by Andy Copper
As the other reviews, they don't refund if something doesn't fit and is returned promptly in perfect condition. I've looked into the law on this and they are absolutely within their rights (there's more rights if you purchase on-line). This rather begs the question why bother going into the physical store if there is less convenience. Sports Direct have a fairly bad reputation for the way they treat their staff and it looks like this extends to their customers too. I WILL BE darkening their door again in order to spend the £53 voucher I have been forced to have, but NEVER AGAIN AFTER THAT. I am also hoping that this, with the other review will cost SD at least £53 in lost sales........ Avoid at all costs!!!
August 2023 by Agata Lipinska
This shop is useless especially with returning things I bought a rain suit for my son it was too big and there was no other sizes so I wanted to return it and buy it elsewhere but no no their policy is either swap it for something else or get a sports direct voucher like I just want my own money back especially people that are already in poverty sports direct you should really consider refunding people if there not happy about the item instead of swapping or getting a silly voucher I know I won?t be going back
July 2023 by Nathan Stewart
Sizing is very funny I bought crocs and they are away to big missus asked size and they gave her a size too big. Would not return because I tried them on at home in the house. Size 8 labelled to 9 then size 7 labelled at 8 As you can tell my crocs are still new. 100 percent avoid all the shop want is money and they also don?t refund any faulty items once you shop there and if something is wrong you will only receive a voucher to spend for there shop absolute robbery.
May 2023 by Norbert Ciuk
bought rollerscates and some joging trousers, all size smaller than should be, tried rollerscates in garded to realise the quality was so poor that they were bending during standing and furher usage was to dangerous, went back to return it and been told they cannot take it back and for trousers gave me credit instead money back to my account.....bigest scam ever where customer have totally no rights and been denied to get own money back
November 2022 by Maureen Christie
My husband was in the Elgin store tonight and presented his Veteran?s card ( which he had used in Inverness store ) they refused it and told him it was for only serving personnel and he was told then to go back to Inverness , the bald headed assistant was extremely rude and arrogant and I suggest that he reads about the card , avoid this store .
September 2022 by Calum McKenzie
Went to buy a pair of shoes I had looked at earlier online, found them in store happy enough. Stood and waited for someone to ask me if I needed a hand, tried to make eye contact with people to get their attention, nothing..... 6 people at the tills though.... No customers at the till. No. Shop is perfect but this was just a bit daft. Enough people ignored me thst I thought they might tell someone who wasn't busy to serve.
September 2022 by Laura McKenzie
Went in this morning for new trainers, and there was only one member of staff helping multiple customers find sizes, clearly stressed, as I overheard him say he couldn't get more than one size for a customer as he was helping multiple people. Which I do get, having worked in retail for many years. I found my trainers myself and went to the till to pay and the girl serving wasnt very friendly. Both members of staff clearly didn't want to be there.
