Uncharacteristically I encountered a problem with an online order from Trespass. However, when I visited the shop within Ocean Terminal I was introduced to the manager (Joel) whom couldn’t have been more helpful. Within minutes, I walked out of the shop with replacement items at discounted prices. Furthermore, my online... read full comment
April 2023
Uncharacteristically I encountered a problem with an online order from Trespass. However, when I visited the shop within Ocean Terminal I was introduced to the manager (Joel) whom couldn’t have been more helpful. Within minutes, I walked out of the shop with replacement items at discounted prices. Furthermore, my online... read full comment
January 2023
Amazing customer service. Was going on holiday for the end of year period, and needed last minute hiking items; the staff went above and beyond and made sure I had everything just before I left for Switzerland! Thanks again!!
