Post Offices in Edinburgh, Scotland

“Elaine was very helpful in assisting me to get all my mail packed in good order. Overall an excellent branch of the post office with good stock and services in a fantastic location.”

“Excellent Post Office with a great selection of cards - a fabulous mixture of craft cards, locally produced art cards, birthday cards and so on. Bought my son's birthdays balloons here. Great service!!”

“This is a reliable and efficient post office with a friendly service. I've been coming here for seven years so can fully recommend it - I have never had any issues.”

“Used to live in the area for 10 years, I don't use post office too regularly but they helped me with any questions or issues patiently while juggling other customers. I'm fond of the staff even if I only chatted in passing with them.”

“So glad I found this place! I thought I'd have to go to the junction street one if that still exists, which I always hated. Decent variety of products in the convenience store & the guy working seemed nice enough and tried to help when I was asking how much something would be to post but didn't have it with me to be weighed lolMy assistance dog was unvested that day so would have looked like a pet but thankfully they didn't moan at me. Not sure if they just generally allow dogs anyway or not though (people seem to think it's illegal to allow dogs in food shops but it's entirely up to the owner. Most simply don't want to deal with poorly behaved pets pulling stuff off shelves and peeing on corner of the aisles ?)”

“Salman and his team are very helpful and hard workers. This particular post office is always very busy and they always keep a level head and manage to see everyone , especially with the growing infrastructure and the new housing estates built locally as of late all descending on this post office on top of regular custom !!Good job team and keep up the super workIt's not your fault the stamps are expensive hahaThanks for all the helpNico and A .”

“Outstanding service! Alex and MBE on South Bridge, set up a transfer from an auction house in Edinburgh to the U.S. for us. Shipped it exactly when scheduled, packed it beautifully, and it arrived on time and in perfect condition, for a very fair price. Along the way, the staff communication was great and always helpful. We were delighted!”

“Always helpful, always willing to stop & help when needed, rarely too busy, butnwhennit is, usually another checkout is opened to deal with the queues asap.Open decently early, & recently, opened the latest of all 4premises..”

“Excellent sub post office. Staff extremely helpful and knowledgeable. Accidentally left some shopping behind. They put it away and gave us it next time we went in. Really honest guys. Good selection of other items you can pick up when you're posting.”

“Big thank you to Mhairi at this branch I was in a proper predicament today and she saved me a whole load of hassle and a massive headache! You should send Mhairi to go and train the manager of the Sighthill branch lol cheers again”

“Excellent service from staff members who went above and beyond all expectations to help me post a parcel I was having difficulties with. Very friendly and welcoming atmosphere , over all experience was wonderful”

“Many years ago when I was just a little lad, I was in the living room one night when a big fat bloke in a red suit came down my chimney. He proceeded to dump rubbish all over the place before flying off in a huge wooden box pulled by a load of big dogs, one of which had a flashing red nose.Ever since, I have been scared of the colour red which has caused me all sorts of problems when dealing with mail... I even lived on the streets for a while after some guys from Chanel 5 repossessed my home because I was too scared to send a cheque to the BBC for a TV license in the mail.Anyway, fast forward to 2012 and this gold mailbox appeared. Suddenly I can communicate with the rest of the world. It was a revelation.Thank you gold post box, you have changed my life”

“Exceptional Customer Service Experience at the Post OfficeToday i had the pleasure of receiving outstanding customer service at the post office, and I wanted to express my gratitude. The gentleman who assisted me went above and beyond, demonstrating an impressive level of knowledge, patience, and kindness. Despite being stressed and pressed for time, he skillfully guided me through the process, making it a seamless and stress-free experience. His dedication to helping customers is truly commendable, and I appreciate the exceptional service he provided. Thank you for having such a valuable team member.”

“Very helpful staff. Seems like the post office is run down by a lovely and hardworking family. They do their work fast and efficient, and help send my many packages to different cities in UK and also overseas.One thing to note, some of my overseas packages don't have tracking number in the receipt, so perhaps in future it can be improved. Thank you”

“I have been using this as my local post office over the past few years and always met with an efficient and friendly service. A decent range of homewares/stationary/gardening equipment also...”

“No issue sending a parcel with awkward measurements to Germany. (I can say from experience that it wouldn’t have gone that smoothly had I tried the same thing in Germany. lol) Lady behind the counter was friendly and helpful.”

“Consistently amazingFirst classCredit to:Post officeThemselves and Stockbridge as a wholeMy wife and I only ever go to this post officeSet the bench mark for other shops etc in the area and beyond”

“⭐️⭐️⭐️⭐️⭐️
Absolutely fantastic service every time I visit! The staff at this post office are always friendly, helpful, and go the extra mile to make things easier. Whether I’m sending parcels or paying bills...they’re efficient and professional. It’s great to have a local post office that still feels personal and community-focused. Highly recommend supporting this small business!”

“So far so good, have sent some large letters and small packages through this branch. Always ask for receipt as proof of postage just in case there is an issue, to be on the safe side.”

“Such a beautiful post office which also offers some amazing chocolates, sweet and bread! Debra and Ian were so helpful and accommodating! Great atmosphere and customer service ☺️”

“Great wee shop that has almost everything you need. Really friendly staff and they go beyond helpful in what you need. Has a post office too which is really handy.”

“The fact is that the customer service is horrible/ non existent. However, they know what they are doing and do it quickly and efficiently which for me works very well.”

“I’m surprised by the other reviews posted because the level of customer service has been nothing but outstanding. Staff are quick, patient and helpful. The range in the shop is excellent. This shop has everything you need, everything is priced excellently - despite inflation. I have visited various post offices’, this has been one of the best!”

“Mystified by negative comments. Been my local post office for many years and without fail customer seevise excellent. Sure there are busier periods than others that's the nature of it but even then with patience one by one everyone gets served no problem. At quieter times it has the friendly feel of a rural post office. Out with normal hours post office business can happen at the supermarket till where willing but less familiar staff can assist - perhaps for some negative folk they have mis-read the situation instead of appreciating it's a back up. I've found in the main staff are brilliant.”

“Three counters open today at 1.30pm abs no queues. One great service they provide for free is accepting cash pay-ins to our private back accounts. This is a fast service and saves me a long trek to my last bank branch open in town. Five stars from me today.”

“Excellent service here and very knowledgeable post office staff. Always notice how much effort the staff put in with the regular customers particularly the elderly ones. Keep up the great work!”

“I use this post office regularly to send parcels and to occasionally return parcels. All the staff I deal with seem to be absolutely amazing every time. Very friendly and always happy to help.”

“Would highly recommend Mailboxes on Rose St. Extremely helpful and good value for money. Packing is done extremely professionally and great knowledge of courier services within UK and abroad. Also really friendly staff including Ed who on so many occasions has gone the extra mile.”