This place has gone downhill since I was a member previously. The gym is way too hot for a decent workout, no idea how it passes health and safety regulations. Someone took my towel from the swimming pool area and the manager wanted me to pay £13 to buy one and offered me no help at all. Everywhere you look there are out... read full comment
December 2023
Worst after sales service that I never saw. I am frequent customer. The jacuzzi is broken, and shutdown. Especially , on a new customer Gay sales called Vannet Sean . He never called back and keep as a government council working style . As we would not keep going on the membership due to the fault of the pool service. He... read full comment
November 2023
As many have said, place has been going downhill for ages. Jacuzzi removed to save money fixing and heating it : the classes booking scheme is appalling, so basically I never got into classes which made it extremely pricey for just pool. Showers randomly freezing. Staff absolutely unbothered. Cafe dreadful and shuts too... read full comment