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“Their 0800 number goes to an actual friendly human rather than an automated line. Identity check in branch was carried out easily and we had an excellent experience.”
“Recent in branch : managing ISA transfers .First visit assisted by new trainee and manager , both very helpful , though we did not have correct ID .Next 2 occasions assisted by Alan , who we found to have a positive friendly manner, genuine interpersonal skills , efficient communication. Courteous & patient with 93 yr old mother .Balance of friendly & professional ,Super service in local branch”
“Thankyou so much to Alberto, Chris and Kev- absolute heroes!! They managed to help to give me the information I needed at short notice for a mortgage application just before they closed on a Friday!! Huge thankyou!! great service!!”
Building Societies
Building Societies
Building Societies
Building Societies
Building Societies
“Lovely people. Helpful and trustworthy, they'll always have (or make) the time for you and if there happens to be a wait or you just need some warming up, a complimentary Tea or Coffee is always available to you.”