“Despite the stress of trying to use the online site, when I visited the East Port branch I was very pleased with the staff. Welcoming, helpful, cheerful and efficient. If the branch was closer I'd rather visit than do anything online. We'll done East Port Dunfermline branch.”
“Have been a mortgage customer of YBS for the last 13 years, where mortgage products have rolled a couple of times, had a remortgage, a purchase and sale. The team at Dunfermline have always been helpful and pro-active, especially Kathryn, who has a brilliant depth of knowledge & experience, is always approachable and professional. With ad hoc support at times from the wider organisation, we can't fault them at all. Dunfermline team are a bunch of good people and can't recommend them enough. YBS have good products but Kathryn and the team are the reason we are still with them 13 years later.”
“Ave been with Dunfermline Building Society for many years then it changes to Nationwide Buildings Society, which now I do like the service I receive there they are all helpful and understanding when I go in.”