Totally waste of time no professional staff very rude and aggressive and the staff is unskilled. They have lack of knowledge but they argue with customers.if some one complain thier bad behaviour get 2 hours waiting punishment specifically the lady how sit on front desk very rude with customers I give them 0 star
November 2023
Horrible branch all the ways, not PARER IN THE CASH MACHINE IN THE BRANCH… hahahahahahhahahahahhah JOKE for a bank….
October 2023
TLDR - if you're dealing with Barclays and are in Edinburgh, just go to the branch. Nothing else works.Disclaimer here - Barclays as a whole; awful, but the Edinburgh staff were great.I've had a HTB ISA for a few years, just needed the statement, then it paid out and the documents.I'll start by highlighting that their app... read full comment