Incredibly unhelpful. Needed nylon strap replaced on semi rim glasses, the manager looked at it for less than 2 seconds and said it was so worn it would keep falling out, didn't even offer to try and fix it. Pointed me in the direction of new frames and told me the prices. I went to the Berwick branch and they had it all... read full comment
November 2023
Not a very decent selection of glasses plus the staff at Dalkeith were supposed to put in a referral for my disabled son as they said they couldn't test his eyes but never did the referral so had to hunt down an optician who could and to my surprise specsavers at straiton said they can do it they also told me dalkeith can... read full comment
October 2023
Hopeless service or should I say incompetent, do they know what they are doing? I'm still battling to use the specs they sold me after the over charged me with all the hidden costs. Don't bother complaining or completing their form when they ask you to review their service no one ever gets back to you. Might as well bin... read full comment
From Specsavers Opticians and Audiologists - Dalkeith
At Specsavers Opticians and Audiologists - Dalkeith, you’ll receive only the highest standard of service and expertise in eye and ear care the high street has to offer. With a full range of services, including eye tests and hearing tests, plus ear wax removal, your Specsavers Opticians and Audiologists - Dalkeith team are here to look after you.
We know that it’s not always easy getting around, so if you need us to, our opticians can visit you in the comfort of your own home. You can enquire about home eye tests with just a few clicks of a mouse.