January 2024 by Iain Clark
Brilliant service at such short notice. Staff extremely thorough and very helpful
December 2023 by george c
I have attended opticians since 1992 and can say without contradiction that this one is the worst I have ever experienced. Professional is undoubtedly alien to them. I am currently seeking advice from appropriate bodies regarding their practices.
September 2023 by Debbie Grant
I honestly, wish I could give the Banchory team 10 stars on Google, as 5 stars doesn?t quite seem enough - the team are fantastic. It was my first time using Duncan and Todd Opticians and I can?t recommend the Banchory branch enough, it is such a friendly and welcoming environment as a customer. I personally feel each person I spoke with went above and beyond to assist me. From my initial telephone call through to my appointments and aftercare, the team provided such wonderful, kind, informative and professional customer service. I shall be visiting the Banchory branch for all future eye appointments. Thank you so much. ?
June 2023 by Kevin Clark
I can?t thank this team enough for their help with my last minute appointment. Wonderful professional service from what is clearly a happy friendly workplace.Well done ladies, a great example of warm customer care.Thank you, Kevin.
January 2023 by John Montgomery
The staff are approachable and friendly, happy to answer any questions. Optical equipment is high quality, and the opticians are completely competent, assiduous, and caring.
November 2022 by Fiona Martin
Daughter's dog ate her glasses and Duncan and Todd were extremely helpful doing a temporary fix and sorting new glasses
October 2021 by Daniel Cleavin
Very friendly staff and a free tune up on my sunglasses, highly recommended.
October 2021 by willem nicolai
First class service. Attended to we with 4hrs after requesting a appointment.
October 2020 by Duncan Anderson
Excellent service from very friendly staff. I was told I should have gone to specsavers, but I'm very glad I didn't! Thanks for all your help.
