December 2023 by ania
Expensive, sure. That?s the only reason it loses a mark. Pretty clothes accompanied by staff who actually make you want to return. Jill was a STAR helping me pick out my shoes and even made sure it matched my dress. I?d return only for her honestly ?
March 2023 by Fin Wilson
I went shopping today with my boyfriend. I was trying on dresses and he was waiting for me at the entrance of the changing rooms. He wasn?t standing anywhere near dressing rooms. I went out to show him a dress. And an employee with a big bow in her hair told him he needs to leave as he was a male. No where did it say no males weren?t allowed in. Also he wasn?t actually standing near. She also wasn?t nice about it at all. Very rude. This is not the first time this employee has been rude.
July 2022 by Neeta Yatin Patel
Absolutely utter nonsense. The manager who refused to give her name, refused a valid customer refund for a black dress that could not be tried in store as fitting room closed and tried black dress at home after shower, no chance of any make-up. She found a tiny speck perhaps from Quiz plastic bag . Plastic tags intact. Shocked in my years experience as barrister with this nonsense. Never worn dress all labels attached as original. Poor junior assistant put on spot to verify if she could see a stain. The manager pulling stunt that her junior was an "independent" witness and customer was wrong or had no right to refund. Total nonsense as a lawyer appalled how this manager bullies staff and customers. Need further management training for sure! Atrocious...Do not shop at Quiz St Nicholas Aberdeen!
July 2022 by A Anon
Refused refund due to rain patches on a dress. I stayed in the shop for around 30 mins waving around the dress until the wet patches were completely gone and dress was in perfect condition. Store manager still refused a refund after proceeding to tell me the item ?still felt damp? just to prove a point - when the item had no wet patches and was in resealable condition.I walked out and came back 10 mins later with the exact same dress and the manager was on her break (she had told her colleagues not to refund me if I came back until she got off her break which I was told wouldn?t be for another 40 mins) yet, she came to serve me anyway after seeing me walk in and accepted the refund. I hadn?t done anything different to the dress yet suddenly she said it felt ?much better? and I was allowed a refund?!She knew from the start that the very slight wet patches were just from rain droplets getting into the bag and once dried, would be just fine - wasted an hour of my time for no reason and after seeing previous reviews about refused refunds, would make me feel very uncomfortable buying from here knowing the store manager refuses refunds for no apparent reason and she?ll use any excuse to not give you your money back!
December 2021 by Julija Lavrentjeva
Love this shop, but yesterday faced with rude customer service. Wanted to return back the item I bought online as I was collecting same time my new order. Return wasn't accepted without any reason, just send me to the post office instead. Two stars to the sales assistant, not for the shop.
December 2021 by Peter Moorey
The manager left the shop for an hours lunch and none of the staff were authorised to do returns. Seems stupid that no one else is trained, and customers unable to return their items, or expected to hang around waiting for up to an hour.
January 2021 by Alan Thomson
GREAT PLACE TO SHOP STAFF VERY HELPFUL AND GO THE EXTRA MILE ?
January 2021 by David Richards
I have told Google that I have never heard of this place let alone having visited it. I suppose it proves Google is fallible !!!!
January 2021 by Joanna Maitland
Has pretty shoes
January 2021 by Katrina Thomson
Good choice
September 2020 by Grace Forum
Terrible staff in store can not pick the phone. Phone has been ringing off the hook since morning.i have contacted customer services only to be asked to call the store again. Curtsy demands that you pick your calls as a business
September 2020 by Steven Milne
The wife is an avid shopper here. She says that the goods are of great quality and very reasonably priced.
January 2020 by Patricia Jenkin
Lovely clothes, in a variety of sizes. Not a lot of staff but were helpful
January 2020 by Simone Yong
Every time i visit there is a long queue at the till.
January 2020 by Kerrie McCrae-Morton
Gave me two left shoes ? Also, staff weren't very helpful and pretty dismissive of me in my wheel chair, I felt more like an inconvenience than a customer. Would go to other branches in future
