“My family and I had the pleasure of staying at The Marcliffe Hotel for one night from Sunday, August 10 to Monday, August 11, 2025, and it was an exceptional experience from start to finish.
This five-star hotel truly lives up to its reputation, thanks to its outstanding staff and impeccable service.
Upon arrival, we were warmly greeted by Carly at reception. As a party of four, we initially faced an issue with the hotel’s policy of allowing only two people per room. Carly went above and beyond to understand our situation and promptly secured a second room for us, ensuring our stay was comfortable and stress-free. Her professionalism and kindness made a lasting impression—thank you, Carly!?
The dinner at the hotel’s restaurant was a highlight of our stay. The meal was delicious, beautifully presented, and showcased the culinary expertise of the kitchen team. It was the perfect way to unwind after a long day.
The next morning, we had an early flight to catch, and the staff’s thoughtfulness truly shone through.
Tony, who was in charge of the front area, was incredibly accommodating and arranged for special sandwiches to be packed for our journey. These were expertly prepared by Chef Dave and Fraser in the kitchen, and we could taste the care and pride they put into their work. The sandwiches were a lifesaver and made our travel day so much more pleasant.??
The Marcliffe’s staff are truly its greatest asset—everyone we encountered was kind, attentive, and genuinely invested in making our stay memorable.
The hotel itself is elegant and comfortable, but it’s the exceptional service that sets it apart. We can’t recommend The Marcliffe enough and will definitely return on our next visit to Aberdeen.
Thank you to Carly, Tony, Chef Dave, Fraser, and the entire team for making our short stay so special!”
“We had the absolute pleasure of having our wedding reception at the Palm Court Hotel and it was beyond incredible. The staff were constantly attentive, made the planning process for our day absolutely painless and communicated promptly and efficiently. There was never anything that was too much trouble, and honestly we felt like family the way we were treated. The food however, was on a whole other level. This venue is punching way way way above it's weight class. The presentation, flavour, pairings and attention to detail was something i would have expected at a venue 3 times the cost of what we paid. Every guest was surprised and delighted with the food and my Wife, who is gluten and dairy free had so so many options as their taletned team had strived to make her excellent food. Head Chef Jayne should be very very proud of herself and her team, her catering was flawless from start to finish. Sharlene is a kind, professional and gentle person who we loved speaking with. She constantly steered us in the right direction and offered insight and advice which was invaluable. Jenna was an absolute delight and a great laugh aswell. She was compassionate, extremely helpful and just a joy to be around Beverly was amazing on the day and had a handle on everything, she made sure we were fed when things started to ramp up and she gave us the time we needed. We never felt rushed and she really, really took exceptional care of us We have nothing but good things to say about this venue, if your looking for a beautifully presented venue for a wedding and want an experienced and loving team right behind you then look no further. We will be coming back here for many, many years to come”
“Had the most amazing stay here.
Staff have been exceptionally friendly.
The room was large, nice, and clean with good amenities.
The restaurant has been the best bit with an exceptional roast lamb. And the complimentary breakfasts in the morning have been top class.
Will be making the 9 hour drive again to stay”
“The Carmelite Hotel in Aberdeen is a unique and stylish boutique hotel that provides a luxurious and comfortable stay for travelers. The hotel is located in the heart of the city, making it easy to access for anyone visiting the area.The rooms at the Carmelite Hotel in Aberdeen are beautifully decorated with a chic and modern style. The beds are comfortable, and the furnishings are elegant and tasteful. The bathrooms are also well-appointed, with luxurious towels and toiletries provided.One of the standout features of the Carmelite Hotel in Aberdeen is the excellent customer service provided by the staff. The staff members are friendly, professional, and always willing to go the extra mile to make sure that guests have a memorable stay. They are knowledgeable about the local area and are always available to offer recommendations and assistance.The hotel also offers a range of amenities, including a bar, restaurant, and lounge. The bar is a great place to relax and enjoy a drink, and the restaurant serves delicious food made from fresh, locally sourced ingredients. The lounge is a stylish and comfortable space where guests can relax and unwind.The prices at the Carmelite Hotel in Aberdeen are on the higher side, but they are reasonable considering the level of luxury and service provided. Overall, the hotel is a great option for travelers who want a stylish and sophisticated stay in the heart of Aberdeen. I would definitely recommend this hotel to anyone looking for a high-end hotel experience.”
10AM - 6PM
Boulevard Retail Park
Lodging
“Dunelm Aberdeen offers a fantastic shopping experience with a wide selection of home furnishings and decor. The store is well-organised, staff are friendly and helpful, and it's easy to find great quality at reasonable prices.”
“We had booked a table for 6 today for my mother’s birthday and were not disappointed. The accomodations made for us and notice to detail did not go unnoticed.
We had 2 people with a halal dietary requirement. Most places would give you fish or vegetarian options. Ardoe went to the effort of sourcing halal chicken for the coronation chicken sandwiches and made suitable sausage rolls.
The young waiter was very friendly and attentive. Nothing was too much for him.
The quality of all of the ingredients was very fresh including the bread. The flavours were well balanced and you all got your own pot of tea or coffee.
The environment and atmosphere at Ardoe was high class.
By far the best afternoon tea we’ve had and we’ve had a few. Thoroughly recommend.”
“Lynn from the Aberdeen store was so helpful. I’m delighted with my bed, it’s great quality and has loads of storage.\\nIt’s very heavy and takes 2 people to put it together but all the tools you need come with it, I’m very impressed.”
“This hotel is comfortable and traditional. The dining area, bar and foyer are old fashioned but in a good way, as the furnishings are antique. The staff are smartly dressed and pleasant. The rooms are spacious and the beds huge and comfortable. If you are looking for a whitewashed funky hotel with generic pictures on the walls, look elsewhere.”
“Easy to get to just off duel carriageway.Very friendly greeting when l got there and very helpful with local knowledge.Room very clean and tidy work tops could do with updating as the veneer has starting lifting.Good nights sleepFood & drinks: If you ask at reception they have a page with all the local restaurants and takeaways and distances which is very useful.”
“The hotel itself isn’t very modern.
The rooms are quite dated & there was a slight musky smell in ours.
That being said it did the job and was clean.
Service upon arrival was friendly, however I found throughout the stay staff could’ve been more friendly and welcoming.
For the price the location was good near to amenities & the town.
The pool was great for our children.”
Open 24 hours
Burnside Dr
Lodging
“Only stayed 1 night. First impression was not very good as the approach road was in a dreadful state, and the neighbouring bar/restaurant looked neglected. The hotel exterior looked as though it was in need of some TLC. The interior though was really good. Fresh, new carpeting and paintwork. A good welcome, very clean and comfortable room made the difference. Will be considering the hotel when at this side of Aberdeen in the future.”
“This is value for money. It's located in the city centre, close to every essential service. The room is quite comfortable, the receptionist who checked us in was very friendly and helpful.”
“Would have been nice to keep the afternoon tea menus throughout the sitting, we'd forgotten what some of it was by the time we got round to it. Music was a bit loud but service, food and drinks surpassed expectations - thank you! This is by far the tastiest afternoon tea we have tried, and well worth the journey in. We've never been so happy not to see sandwiches!!It was brilliant being offered a 0% fizz alternative, and one which was really tasty too. The coffee was good but never very hot, despite being delivered very soon after ordering. I don't know if you usually settle the bill at the table, but we did feel a bit ignored once the plates had been cleared. Every staff member was polite and prompt otherwise, and looked genuinely happy to be there. I've had mixed service/food in the past at Malmaison Aberdeen and this was brilliant. I'll definitely be back!”