Car Dealers in Aberdeen, Scotland

“We visited Arnold Clark, Hyundai, Aberdeen. We were introduced to Jamie Wray, he was extremely helpful and knowledgeable. We decided to trade in our Volvo for a new Hyundai, he advised a test drive of the Bayon, we liked this car very much and decided to order one. Jamie could not have been more helpful with this process. On picking up our new car and the handover of our Volvo was seamless. Jamie also assisted us setting up several features of our new car, he was a pleasure to deal with. We would recommend Jamie to anyone thinking of purchasing a Hyundai.”

“This is the worst Nissan dealership l have dealt with. The customer care is awful. Nissan warranty promise is a fake and a joke. I bought a Nivarra in 2021unknowing it had a turbo problem. Nissan Northampton picked up the problem and did a change of air intake pipes. Still no improvement. Nissan Aberdeen keep putting it as an amber problem and refuse to look at it. Now it is past it's five years warranty!When my truck went in for mot in May 2023 with it's turbo amber fault and had to have shocks replaced on warranty they kept my vehicle for over six weeks and until l complained they refused me a courtesy car! The people smile at your face and fob you off. Then plead with me to give them ten out of ten! I am autistic and really struggle when out of my routine. Nissan have now fobbed me off again about having my truck in for turbo diagnostic because they refuse to give me a courtesy car, the lady said she would get me a hire car, booked my truck in for this December, next week. Yesterday another lady phoned me and said they have to rearrange date because there is a problem with diagnostic technician. Sure fare enough. Then she books me for February 2024. I say about my oil leak on my turbo she said oh bring it in and we can look at it......but you can't have a car to get home! I am very distressed about this, l am dismissed, my truck is not being attended to and Nissan does not care at all. I would advise all of you to buy a vehicle elsewhere cause there is no customer care at Nissan Aberdeen! Only pretending, there is false smiles and poor vehicle care. My truck has a turbo problem. I took it to a third party and they say it needs replacing it will cost £3 to 4 000. Nissan need to honour their product and fix my truck. This is causing me a great deal of anxiety and distress. I am so tired of living in a world that lies and cheats, people need to care about each other. You can't see my disability because it is how my brain works. It is deeply distressing....l don't have £3 to 4000 to fix my trucks turbo. Nissan need to honour their product. I can't believe how unkind people are. They fob me off and dismiss my issue..it is gaslighting!UPDATE: It is 18th February 2024, and l have my Navara back. My ute was booked in by Nissan Aberdeen on 14th February, for a recall diagnostic.Nissan investigated the issue with my ute's turbo and replaced the part. They ran another check and feel 100% convident the turbo is in correct working order. This was carried out under warranty.I would sincerely like to thank Caroline for listening to me, taking her time to make resolution.I would like to sincerely thank Nissan for being honourable, respectful - not only to my human self but to my Navara, one of their vehicles.I am certainly most relieved and very grateful that values have been upheld. The Japanese, who are honourable people can be happy with Nissan Aberdeen.”

“Great service, price and staff. Went to a few places with an older car and the best price and service was here. They stuck to thier website price, as my declarations of the vehicle state were pretty good, and all the steps were nice and clear!”

“I’ve used Gerry & the team at John Clark Motor Group 3 times over the last couple of years. Bought 2 new cars & sold a car both using the Aberdeen & Stirling branches.Excellent customer service & seem to go above and beyond to help you out. Great to use a dealership I can trust!”

“From the warm welcome at reception to Graham Bruce, who was my service advisor and an absolute gem, my experience was top-notch. Graham made me feel at ease and found me exactly what I wanted in terms of colour and spec. Despite the distance I had to make, the service I received was well worth it, and I'd happily do it all over again. Graham walked me through every step of the process, patiently answering my 101 questions. He even called to check that I made it home safely and followed up a week later to ensure everything was going smoothly with my new ride - which adds to the brilliant customer service. If I could, I'd give Graham 10 stars for his incredible service. Thank you, Graham, for making the whole experience enjoyable for me.”

“i received my brand new car on friday , lovely , helpful staff so outstanding went above and beyond from the day i ordered it i would really go back and i will be telling my friends about it and the experience i had .”