There seem to be many bad reviews but I had quite the opposite when dealing with them. I received my goods in record time and was packaged beautifully. All 3 items I am more than happy with and will buy from them again ?
February 2024
Returned a bread spread - no reply, no refund and I've lost £145 - DO NOT BUY FROM HERE. They need reply to emails or voice messages
February 2024
Ordered an expensive hand painted mirror which arrived damaged. Emailed Birch and Yarn, requesting a return. No response. Tried contacting them via live chat on their website. No response. Tried telephoning them. No response. One month and numerous unanswered emails and telephone calls later and I am still waiting to return... read full comment
