Heather (dark hair) who works downstairs is an unpleasant member of staff. I tried to do a refund of £16 as I had paid by my Apple Pay it didn’t match the last digits of my physical credit card. I tried to explain how the numbers differ on Apple Pay. I couldn’t remember at the time, how to go to wallet to show her.... read full comment
January 2024
Shameful level of hygiene, i understand England is very relaxed about it in general, but this is beyond acceptable: customer toilets no cafe tables, floor and well frankly all the surfaces i saw are just horribly dirty and the last thing i could think of is actually sit down and have a cup of tea. Please recover soon
January 2024
This is a multistorey bookstore with a cafe. A nice place to go if you're a book lover!
