John Lewis & Partners
Department Stores
101, The Westgate, Queen St, Oxford OX1 1PB
Most Recent Comments
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October 2023
The location is very good.I go there every time while I’m shopping in John Lewis.Even though I enjoy the cakes and food, the service is very bad. The tables are always full of empty plates and cups etc. I had to clean and wipe the table today.There is not enough staff as usual.
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October 2023
Visited JL and the Christmas decorations are out on the shopping floor. The trees all beautifully decorated in various teams to cater to the taste of most shoppers.There is a counter on the 1st floor to book to see Santa later on in the winter.
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October 2023
Very bad service from the “duty manager” called Adam at the Oxford store today. He was very rude and aggressive. This resorted to a telephone call to customer service and another duty manager called Dan to resolve the issue which could’ve been avoided if Adam had been properly trained for his role.
More Comments(54)
From John Lewis & Partners
John Lewis is a chain of British department stores operating throughout the United Kingdom.
John Lewis Oxford is situated in the Westgate Shopping Centre.
The three floor department covers fashion, technology, homewares and more. There are facilities accessible on each floor including a Nail & Brow bar, Kuoni Travel and Bureau de Change.
The Oxford branch also has an Experience Desk on the upper ground floor where you can book an appointment with any one of our services or book a table at the rooftop restaurant, KuPP.
Pop in and ask a Partner for the latest workshops, tasters and classes happening in store, or otherwise check the website and What’s On page for local events near you.
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