I went into the branch and they offered to help me login to my online banking. Unfortunately I didn't receive the one time pass code text. They said this was probably to do with the building and it should work at home. This was not the case- have now called customer services 3 times and they still can't fix the issue.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.