Such a kind and friendly atmosphere, the employees are so friendly and helpful. The Matcha Latte is really good too and the cafe baristas are friendly and welcoming too.
January 2024
Best Waterstones I have come across. Many levels focused on different categories. Childrens level a few floors up with a kids reading area. Excellent cafe area so you can buy books and have a tea and cake. Provision of toilets very welcome here. Makes it always a reason to stop here. Top level dedicated to board games... read full comment
January 2024
Best waterstones I've been to. Staff are very friendly. So many floors plus a café at the top. Very relaxing to wander round. Lovely choices of gifts, cards and wrapping paper too.