February 2024 by Amanda Hayward
Great Service and customer care. The pharmacist was very helpful at a time when there were no GP appointments. Well done.
February 2024 by Yu-Gi-Oh! -AB
I?ve called 4 days in a row to get my mums medicine, which is vital for her, to be delivered and each time i have been told that an item is missing to which i replied ?please deliver what you have? and they have said we will send it. Needless to say that i still haven?t received anything. The guy that picked up the phone on Monday was incredibly rude as-well.
January 2024 by ROY X
Keep nominating without asking!!!!!!!!!!!!!!!2 months in a row!
October 2023 by Stuart Davey
Have been unable to purchase from the website, I just get a message "Sorry, it seems that there are no available payment methods for your state." Called them over a week ago and they said try again in a few days. Tried again today and got the same message, called again and they just said the website is still being fixed a week later! Will take my business elsewhere.
October 2023 by mick russell
Always great service thankyou
September 2023 by Margaret Cartwright
This chemist has gone right down since the change of boss. Rude, uncaring staff often lie about receiving prescriptions, even though I check with doctors that they were sent. I'm changing chemist now. Enough is enough
July 2023 by Mat Mathew
Incredibly rude pharmacy staff.
July 2023 by Hayley Ward
If I could give a negative I would do-the pharmacists are just plain rude - look down their noses at people- just very condescending and very rude and just assumes everybody doesn?t work and talks to people with no respect even when you go in their and polite- I would rather go elsewhere
July 2023 by Sarah Downing
Use to be 5? the original pharmacist was amazing! Even made a point of staying with them when the system changed. The assistants are lovely. The pharmacists however are rude, have no answers if your prescription order is out of stock (given to someone else). Wouldn't give me my script to try somewhere else. Just said ring 111. Constant issues. So unfortunately enough is enough, im changing chemist. Don't know what went wrong, they "were fantastic" so disappointing ?
June 2023 by Vava Voom78
Treated me with little to no respect. I didn't go in with any attitude I just had to collect a prescription which was sent through by a private doctor. Talked down to me like I was nothing made me feel like I was a complete burden. I wouldn't set foot in this place ever again. I understand your busy your very busy at times but you need to calm down.
June 2023 by M F
How is that RUDE patronising pharmacist still in business? I would rather travel to the other side of Nottingham for a prescription than go there. I work in customer service and the way he Speaks to people and his attitude would not be allowed any where else. He truly deserves to go out of business....
February 2023 by L S
Never again! I received a phone call it appears to double check who the patient was ie there appeared to be suspicion about the repeat prescriptions. On one occasion when dealing with the prescriptions, I was given the 'up and down stare', it appeared to be juidgemental.On another occasion, the staff appeared to be disorganized and I heard one staff member telling off another and on my FINAL visit, I was told that my doctor needed to be telephoned, (suspicions again!)....despite the same repeat prescriptions and then on that very same visit, one medication was left out and when it was queried the staff member quickly grabbed it and gave it to me, with no questions asked. Odd that.Medina Pharmacies overall has a good reputation but for methe way I was treated as a carer and a customer, this particular pharmacy is definitely not for me and this applies to the rest of the chain too.
December 2022 by Sue D
Excellent service. Staff helpful and timely. Opening times suitable for those who work unsocial hours. Cannot praise highly enough.
September 2022 by Secret youtubers
I used to go to the other one.Up until I started having regular prescriptions it was fine.They're always open 7 days a week 365 days a year. They only close over night. But Monday through Saturday that's about midnight and Sunday and bank holidays it's 8pm.I don't know any other pharmacy that does that.Edit: Sept 2022It's going down hill quicker than a man falling from a plane without a parachute.Got a Prescription from doctors Friday. Go Saturday to pick it thinking they'll order anything on it don't have, did they?...Did they F@ck need the missing item for Sunday.Really contemplating leaving this once excellent and efficient chemist!
August 2022 by Ms P
Very slow & unhelpful lady served me, I went in to pick up an emergency prescription and was told to come back the next day! Terrible service & attitude
