March 2024 by Andy Rogers
Helpful technician who replaced my battery well within the quoted time. All in all a very smooth process
February 2024 by Diana Letkauskait?
Many thanks
February 2024 by Bob Dance
KRCS were brilliant at helping sort out my iPhone data transfer. Friendliness, technical competence, patience and customer focus second to none. Particular thanks to Johnny for all his help. Bob
February 2024 by Mike Bailey
Had great help here sorting out my wife?s Apple ID when someone hacked into it. Many thanks to Harry for his knowledgeable and friendly advice.
February 2024 by Jake Hayes
Had my device repaired, brilliant service, quick and easy to take in and get a repair or replacement.
February 2024 by Luke Cooper
New phone (only got it Saturday) wouldn?t transfer all my stuff from the old one. Found a problem with it so will be taking this back to EE to get a new one
February 2024 by Maxi Leigh
The staff are knowledgeable, helpful, friendly, and patient.Always a great place to go to with apple products repairs.
February 2024 by rachael agege
service was amazing.Sam helped me really well .
February 2024 by Jonathan Browne
Bloke with a beard, when asked about an iPhone 15 Pro Max, said ?we haven?t got one?, I asked how long to get one if I ordered today and he said ?maybe soon, maybe not?! I wouldn?t pay him in peanuts!
December 2023 by Janine Walker
Knowledgeable staff and a very quick repair. I was expecting to be without my phone for Christmas but you turned it around so quickly despite having to order parts. Thank you!
December 2023 by Aidan Kemp
Incredibly positive experience. So rare these days. Polite, efficient, knowledgeable. Arrived in the UK from the US and couldn't charge my MacBook Pro. The guy at KRCS was very upfront about the potential costs for repairs and the difficulty in finding spare parts for an older version. Two hours later they had opened up the computer and cleaned every part and it is working perfectly. The amazing thing is, they didn't even charge me for their time. Such generosity. Can't recommend this company enough.
December 2023 by ROBERT HAYNES
great advice ,fast efficient service, very personable staff. didn't try to sell me something I did not need.
December 2023 by Rosemary Platt
I visited KRCS this week and was given excellent help and advice from Harry. Thank you very much!
December 2023 by S E Repton
Shocking service, employee was smirking at me when telling me that they could not start an exchange without my SIM card tray even though the exchange would not be happening until three days later when I had to go and collect the new phone.He had already told me that the phone was irreparable due to water damage so it was a write off. Why did they need the SIM card tray that day when I offered to bring it 3 days later when collecting my new phone.I said that if I was to go home to collect it then it would be another 80 mile round trip. He said that wasn't his problem.Do yourself a favour and go to an actual Apple store where they are not rude and actually use some common sense. The nearest one to this shambles of a company is Leicester. I wish I had gone there...
December 2023 by isabella
I went to get my battery replaced there and my phone came back without its security screws and with damage to the exterior of the phone. I went back two days later, after they had notified me of their error, and got the screws put in. Within that week, the left side of the phone screen began to stop working, previous to having my battery replaced at this shop - my phone was fine. Unfortunately, I had left Nottingham and was unable to email, due to my broken phone so I went back to the shop a month later. Firstly, they told me if it was really an issue I would've told them, which was rude and unnecessary, and when I said my phone broke almost immediately after being in their care, they told me I was being silly and it was merely a coincidence. They were rude, and unhelpful and couldn't actually identify why my phone had broken and suggested having a software update (which apparently would fix a hardware issue). They broke my phone and took no responsibility and were rude when I tried to fix the problem. I would never recommend going there, awful service and rude people
