Normally good service. But this extended closure without explanation on line is unhelpful. Have visited twice in vain.
June 2023
I wanted to add my wife's name to 2 online accounts.I went to CBS in Nottingham to get a form as you cannot do it online. WHY?Returned with form filled in but was told I needed 2 id's. Wasn't told this on my first visit.Returned with form and id's but was told I needed one id from list A and one from list B. Wasn't told... read full comment
May 2023
I cannot believe how painfully slow it was to open up a savings account, in this day and age stuff like this should not be taking this long, it seems like Coventry building society is about a decade behind.
