Never seems that be enough staff. It's in a prime location where footfall is big so lots of customers. Shelves look half full most of time and waiting time for pets/fish is long unless you go during the day. I tend not to go
March 2024
Helpful staff
March 2024
Had a wonderful experience yesterday in store, the “old lady” went above and beyond to help me with my vouchers on my app and helped me with any questions I had about products in store, apologies for using the same term as the person below. It saddens me that some people will go out of their way to try and make people... read full comment
Click & Collect - Our new super-fast shopping service.
Step 1 - Order & pay online.
Step 2 - Collect in as little as 1 hour.
Step 3 - There isn't one. So you can get back to playing with your pet.
At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.
How does it work?
If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour.