January 2024 by Andréa Sizino
I phoned this place, spoke with a lovely person called Andy, he was very helpful and kind.
December 2023 by Jacqueline Wood
I left note as a registered disabled person for my parcel to be taken to the sub post office atthebottom of my road.Not a snowflake in hecks chance,you just shoved another something for you cardinmy letterbox.I cannot physically get into the delivery office as you have banned alldisled accessto the registeredparkingspace.I was told just walk in like a bit with everyone else, tad difficult not to mentioned a fallhazzard on 2 sticks with the ground covered in leaves.Please explain then exactly how I am expected to get my parcels now and in future.If they cannot be delivered I want them left at the post office at the bottom of Swansfield Park Road from now until I die.
October 2023 by R R
One of their lorry drivers (Reg - RG66 UEL) was behaving completely idiotically today (20th Oct23, approx 21:45) whilst driving on the M1(N). This lorry driver was dangerous, in lanes they shouldn't be, tailgating and bullying other road user. And not to mention that the weather was dangerously bad.Shzme on this driver.
December 2022 by Harry Hamlin
Terrible!What is the purpose of this office?! With it's pathetic opening hours of only 8-10am.The Thursday late night opening hours didn't even correspond with whatever hours the office decided to open!Appalling! No help whatsoever!
October 2022 by Dave Evans
Useless opening times, I'm in Wooler, why can't they take missed deliveries to local post office like parcel force do.If not at least be open more than 2hrs a dayWhen I have asked them to take parcels to local po they instead tried delivering but I wasn't I. Which is why I instructed local po delivery but even that seems beyond them. Rubbish
June 2022 by Ann McDonald
Driven from Seahouses to Alnwick today to collect a parcel and it’s closed. Card left by the postman didn’t give times, just said to collect from Alnwick. The opening times are a disgrace, and should be stated on the cards left so customers know when they can get in.
March 2022 by EAT
This sorting office doesn't print off postal label's from a mobile phone. Even though it says this on the website. If you need a label printed and can't do this yourself then go to pd quick the photo shop across from Gregg's in alnwick. They can do it no bother for you then you get it put on your parcel and take it to the post office. Also to only be open for 2 hour's a day that's pointless.
January 2022 by John Conley
We went there to pick a package. I arrived and stood in the lobby/waiting are for several minutes before I rang the buzzer. I spoke to others in the waiting area and they appeared puzzled as well.Then it took 2 rings and a wait of another minute before a person appeared from just around the corner - from the adjacent room with no doorway obstructing view or sounds. Not sure why they didn't come to me upon my initial arrival.
November 2021 by Bill Bennett
Despite being left a card detailing open hours they were closed. I called using numbers on the card and they too were out of date. Package was finally delivered after 3 days.This has happened again with another package today. Failed to be brought as I had requested. I now have to sit in another day and hope you bring my package.
October 2021 by charlie yeomans
I expect nothing less from the post
July 2021 by Allison Haswell
Not great! I had to select a delivery address due to a signiture being needed. My local PO address was not clearly shown as a PO therefore I selected the main parcel office. Email indicated collection available 9/6 but it wasn't OPEN, called again on 10/6 between 8 and 10am but they couldn't find my parcel. What a fiasco. They will deliver to the house when they find it.
December 2020 by Lord Warkworth
Dead easy ,called in advance and collected package in person. Easy peasy
November 2020 by Alexander Jarre
Excellent service as you would expect from Royal mail
November 2020 by James Stewart
Great service.
September 2017 by Elsa Bates
Disgusting service! Had my item, lost it and then were of no help at all.
