March 2024 by Rita Donnelly
It appears to be a robotic answering machine that doesn?t know how to work with people. Not surprising considering how I was home on the day of delivery. Got a grey card but still couldn?t pay on line. This is the second parcel that has not reached us and gone back to the retailer ??
July 2023 by Michael Gallagher
Anytime I try to get to this place its closed and it says its open to 12 and also I ain't getting my post
May 2023 by Deep South (Deep South)
I have got a Royal Mail notice that my item ready for collection, but I was at home. Alright, I went for the Royal Mail office, but it was closed. The business hours on the office entrance is different than on the google website. Please modify or adjust them for the correct opening time.
March 2023 by Catherine McCullagh
Absolutely disgraceful Service.I posted an item back in August 22 and it was an expensive item I use for my work. I sent it using royal mail because they are supposed to be a trusted Postal service, well that is definitely not true. After multiple emails, calls and questions for months I finally got a reply from someone who had an idea of what to do, but unfortunately they have lost my item which they were only able to tell me after almost 5 months of no contact. The last location from tracking is in landly London depo. So either they can't see something in front of them or a staff member had stolen it. I will be referring thismy solicitor who will be tacking this case further as they refuse to cover the cost of the item which is £500+ sending a cheque for £61.20. how they have handle this is an absolute joke I have everything printed and signed in regards to communication I've had. Never again will I use post office/ royal mail to send a single item. Thanks to this serious misconduct and sheer neglect on their behalf I've lost my drone and multiple jobs costing me my living. I honestly could post my entire story but with a company like this with such disregard for the customer who keep them in business there is no point. I'll see you in court
February 2023 by McCullagh Photography
Absolutely disgraceful Service.I posted an item back in August 22 and it was an expensive item I use for my work. I sent it using royal mail because they are supposed to be a trusted Postal service, well that is definitely not true. After multiple emails, calls and questions for months I finally got a reply from someone who had an idea of what to do, but unfortunately they have lost my item which they were only able to tell me after almost 5 months of no contact. The last location from tracking is in landly London depo. So either they can't see something in front of them or a staff member had stolen it. I will be referring thismy solicitor who will be tacking this case further as they refuse to cover the cost of the item which is £500+ sending a cheque for £61.20. how they have handle this is an absolute joke I have everything printed and signed in regards to communication I've had. Never again will I use post office/ royal mail to send a single item. Thanks to this serious misconduct and sheer neglect on their behalf I've lost my drone and multiple jobs costing me my living. I honestly could post my entire story but with a company like this with such disregard for the customer who keep them in business there is no point. I'll see you in court
July 2022 by Jason Kenny
What more can you say, Royal mail. Everyone knows it's name.
March 2022 by Steven Jarvis
Very helpful ?
January 2022 by Jade Fox Dougan
Don't get me wrong, I like them in the local depot, so I'm sorry but I'm not- I've easily had 4-5 parcels lost this last month or two, the fella at the front desk quizzed him about the first and he says he posted it the other side of the town but can't remember which house, then the 2nd parcel and 3rd I just got shrugged shoulders and "make a claim" yeah guys in order for me to do that I'll have to learn 2 different languages as the sellers sure don't understand English. Like there gonna spend time doing that....waste of time and if I need anything of value sent to me it definitely will not be Royal Mail at my door handing it to me! ???
January 2020 by Dee E Soirsce Gardner (Dee)
Never again let's just say lost parcels
January 2020 by Dorota Kasperska
Lovely ladies behind the counter.
January 2020 by Nevill Telford
No problem just first class service.
September 2019 by Gerry Bell
I had a problem with a delivery gone wrong I went to the sorting office and talked to Paul the manager he was brilliant had the hole thing sorted in a few hours Kerry the post lady went out of her way to get me sorted thank you to everyone
May 2019 by Philip Bell
Be aware that this building is almost at the top of of a steep hill, so if you need to use the ramp you should approach from John Street side.
April 2019 by Dee Gardner
Never again let's just say lost parcels
April 2019 by Dorota Kasperska - Tourish
Lovely ladies behind the counter.
